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SSAB’s Celebration of Prevention Work and Services Conference

The Sandwell Safeguarding Adults Board Prevention Sub Group will be hosting their annual Celebration of Prevention Work and Services in Sandwell conference on Wednesday 11th October 2017 – 10.00 am till 2.00 pm at Brasshouse Community Centre, Brasshouse Lane, Smethwick. B66 1BA

The day will consist of guest speakers looking at Adult Safeguarding referrals and process, the Mental Capacity Act and a showcase of other support agencies and organisations.

There will be opportunities to share ideas in one of the workshops around referrals and appropriate support, ending with a networking lunch in our service providers market place.

SSAB hope you can make it.

If you would like to book a place or would like your organisation to host a stall in the market place please contact


Get A ‘Christmas’ Job at The Way, Wolverhampton

The Get A ‘Christmas’ Job programme will be starting at The Way Wolverhampton Youth Zone on Monday 25th September (full list of dates available on request).

This four-week interactive employability programme is open to all 16-24 year olds who are NEET. The emphasis this time around is on finding work for the Christmas period. The qualification, accredited by the Open College Network West Midlands, will be a Level 1 in Interpersonal and Customer Service Skills.

The aim of the course is for young people to develop self-awareness, confidence and skills to be able to move into a job, the hope being that having experience of work will raise their aspiration and may lead them to apply for other work, a traineeship, an apprenticeship or a college course. (There is also a chance that if they secure a Christmas job and do well, they could be taken on beyond the Christmas period.)

The course blends the development of interpersonal and customer service skills with workshops from business people, an OCNWM accredited qualification, visits to local businesses; use of The Way’s fantastic facilities; work experience opportunities and practical skills around identifying the right next step for them and succeeding with it.

The course is part-funded by Accenture and partly by The Way. Anyone who meets the age and NEET criteria is eligible, regardless of where they live.

Referral is by email to Leonie Hudson at with the participant’s name, address, DOB, email address and telephone number.

Anyone who is referred is encouraged go and meet Leonie on either Tuesday 19th September or Friday 22nd September, any time between 10 am – 4 pm. Please let Leonie know beforehand if you wish to visit on 01902 328 290.


Five email marketing mistakes charities make….and how to avoid them

Email marketing remains a highly effective method for publicising and increasing donations for charities. When done well, they can engage readers to become life-long supporters of your cause.

Unfortunately, there are quite a few mistakes that are all-too-easy to make. In this article we take a look at five of the major errors that charities and businesses both make, and how they can be simply avoided.

1. Not asking for permission

Securing permission for your emails is more important than ever now that the transition to new GDPR regulations are underway.

If you don’t know already (though you definitely should), changes to GDPR will be law in 2018, so you have a few more months to get your organisation lined up for it. These regulations have the recipient in mind, and focus on protecting their interests, as you should too.

As tempting as it can be to add various people from your address book to certain emails regardless of what they signed up to receive, this not only creates a bad impression but will also be a punishable offence.

Readers should be totally aware of what type of mail they will be getting from you at the point of sign-up, whether this is a monthly newsletter or a weekly donation-campaign update.

Being transparent from the beginning will create a better relationship between you and your reader. It’s equally important to make sure it’s straight forward for your subscribers to opt-out of your emails. If it’s unnecessarily complicated, subscribers will be more likely to complain or develop a worse perception of your charity.

2. Not including a clear call-to-action

It’s great when you get every bit of information your reader needs into your email, but it’s still important to promote them to explore.
Call to actions within emails are a crucial tool for charities. Whether it’s donations, newsletter subscribers, blog readers or volunteers you’re after, you want it to be as easy as possible for readers to get involved. Linking to a sign-up form of FAQ’s page hugely increase the chance of an email recipient engaging because it’s straight-forward for them to do so.

Read the full article

From Technology Trust

FREE DIY Pallet Courses

Did you want a job or wish to develop your skills, or want to enhance your confidence to become a better you? Do you have an idea or want to run your own business?

Trident Reach is running free DAY Pallet Courses at three locations in the borough, starting Friday 1 September.

If you wish to know or reserve a place, please call Gemma on 07795 496 686 or email


SAFL Open Days

SAFL will be hosting Open Days on the 4, 5 & 7 September. Why not pop into one of the learning centres to find out about the Sandwell Adult and Family Learning Service.  The Open Days will be:

Monday 4 September: 12.00 noon – 8.00 pm
Hateley Heath FETC, 2 Huntingdon Road, West Bromwich B71 2RP

Tuesday 5 September: 12.00 noon – 8.00 pm
Tipton College, Alexandra Road, Tipton DY4 7NR

Thursday 7 September: 12.00 noon – 8.00 pm
Ron Davis Centre, Ballot Street, Smethwick B66 3HH

There will be displays of learners’ work and tutors to talk to about the wide variety of courses, whilst enjoying light refreshments.  SAFL has many talented and enthusiastic learners in classes which are run on a part-time termly basis.

You can find out about how to enrol, class times and venues by going to SAFL’s website or call 0121 556 7426.  If you have a group that would be interested in learning opportunities, SAFL could deliver in your venue, if you have a suitable learning space. Please call to discuss.

Sports Structures Ltd – Employability Programme

Employability programme is a 6 week programme that won’t affect participant benefits

Who are we?
In September 2016, Sport Structures Ltd began the delivery of our Employability through Sport programme which has been based on our national award winning Coaching Communities Programme. We deliver this programme in all four areas of the Black Country; Dudley Sandwell, Walsall and Wolverhampton. This programme gives the participants the opportunity to become more employable, by gaining valuable, transferable skills to take towards numerous career paths.

What do we offer?
FREE training to gain accredited qualifications in:

  • Safeguarding and Protecting Children
  • Emergency First Aid at Work
  • FREE recognised coaching qualification in Level 1 Principles of Coaching
  • 1:1 workshops to improve; Cover Letter, CV and Interview Techniques
  • Individual support and guidance throughout the programme
  • Develop transferable skills that can be used in ANY industry
  • Progression routes offered by experienced professionals

Our Objectives
To support participants to access further training, enhance their skills and become more employable.
Help the participants take a step closer to enhancing their employment prospects in ANY industry.

How can you get more information to refer?
For any further information on the programme please feel free to contact either Leah or Dan on:
07391 010299
07391 010300

Our Next Programme
We have booked in the Walsall programme at:
YMCA Black Country Group
38 Carters Green
West Bromwich
B70 9LG

The programme starts on Monday 11th September 2017.

Participants must be signed up to the programme prior to this date to begin the programme. Please contact Leah or Dan on the eligibility evidence required to complete the sign up.

“The sessions were informative and relevant, I received help with information regarding coaching and support in the understanding of the programme.”
(Chris Dixon, Sandwell Participant, 2017)

HR Legal Update: Employment Law, The Taylor Review, Equal Pension Rights

Welcome to the July edition of the HR Newsletter. In this issue we will be looking at employment law and the discussion around The Taylor Review in respect of employment status. Also covered is equal pension rights for same sex spouses and civil partners, plus much more.

Workshop – Operational Models, Costs and Value Proposition for Funding

This workshop will provide an opportunity for participants to think about how modelling service provision can impact on costs and, therefore, influence value as seen by funders.  The workshop is on Thursday, 21 September, 9.45 am – 12 noon.

Using two case study examples of the same projects, participants will learn how value proposition can be enhanced.

The workshop is to develop the capacity of Sandwell’s voluntary and community sector by approaching project development and funding applications in a thoughtful way, without sacrificing the quality of service delivered to clients in an environment where value proposition is becoming more important.

The workshop also offers a one-to-one follow-up service to those wishing to collaborate with others to develop their own models for improving value propositions.

This workshop is FREE to groups that deliver all, or part, of their services to Sandwell residents.
For all other groups/attendees there is a £10.00 fee.

To book your ticket, visit our Eventbrite page.

Preparing for GDPR and Data Protection Reform

As of 25th May 2018, every organisation that holds personal client data must become compliant with the new GDPR regulations. We know that understanding how these new regulations will effect your organisation’s processes can be difficult, but NCVO have helpfully compiled a ’12 Point Plan’ (based on the ICO guidance) to assist you in adopting these new regulations into practice.

1 – Make sure the right people in your organisation know this is coming
Your trustee board and senior staff should be aware that the law is changing.  They need to know enough to make good decisions about what you need to do to implement GDPR. They need to be aware that implementation may take considerable time and effort and add data protection to your risk register if you have one.

2- Identify what data you hold and where that data came from
If you don’t know what personal data you hold and where it came from you will need to organise an audit of your different systems and departments to find out. This means all personal data including employees and volunteers, service users, members, donors and supporters and more. You should document your findings as GDPR means you must keep records of your processing activities.  You should also record if you share data with any third parties.

3 – Update your privacy notices
You must always tell people in a concise, easy to understand way how you intend to use their data. Privacy notices are the most common way to do this. You may well already have privacy notices on your website for example but they will all need to be updated. Under GDPR privacy notices must give additional information such as how long you will keep data for and what lawful basis you have to process data. The ICO has guidance on GDPR compliant privacy notices.

4 – Check your processes meet individuals’ new rights
GDPR will give people more rights over their data. For example GDPR gives someone the right to have their personal data deleted. Would you be able to find the relevant data and who would be responsible for making sure that happened? Get to know the eight rights and have the systems in place to be able to deliver on each of them.

5 – Know how you will deal with ‘subject access requests’
Individuals have the right to know what data you hold on them, why the data is being processed and whether it will be given to any third party. They have the right to be given this information in a permanent form (hard copy). This is known as a subject access request.  Your organisation needs to be able to identify a subject access request, find all the relevant data and comply within one month of receipt of the request. The ICO gives guidance on handling subject access requests.

To read the full article from NCVO please click here.

The results of our GDPR Poll are in…

‘Thank you’ to everyone who took part in our recent poll regarding the implications of the forthcoming General Data Protection Regulation (GDPR), which is due to come into force on the 25th May 2018.

The GDPR is a new set of rules, laid down by the European Commission, governing the privacy and security of ‘personal data’ and will be adopted and implemented despite the 2016 referendum vote to leave the European Union.

We asked the question: “What impact will the new GDPR have on your organisation (particularly implementation)?” and the results are as follows (click the pie chart image to see it in more detail):

In summary:

  • 29% of respondents said it would have a lot of impact;
  • 42% said it would have some impact;
  • 16% said it would have little impact; and
  • 13% selected “What’s GDPR?



The fact that 87% of respondents are aware of the GDPR is very encouraging, particularly as there are still some 10 months until the Regulation comes into effect – it’s never too early to start planning for something as important as this – the most important change in data privacy regulation in 20 years!

Whilst the 13% who selected the ‘What’s GDPR?” is relatively modest, it is still a sizeable percentage given the amount of coverage the matter has had via third sector news outlets and, indeed, information that SCVO has disseminated.

And for the 16% who suggest it may have little or no impact…the legislation applies to anyone who handles ‘personal data’ – so, for example, if you hold personal details about staff or volunteers then you’ll need to be aware of the GDPR (indeed, you should already be aware of the current UK Data Protection legislation).

So, how can you find out more?

There is a wealth of information available on the Internet, but some places you might like to try are:

And, last, but by no means least…

  • SCVO’s Lunchtime briefing (13th Sept 2017): – FREE tickets now available (limited to one representative per organisation).


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