Relate Birmingham is an independent charity and lead provider of relationship support. We work to help individuals, parents and families build better relationships by delivering a range of services, including counselling, groups, education and training and professional development.
We have grown over the last few years to cover most of the West Midlands and South Staffordshire and so are now recruiting for two new posts in our management team. We are looking for experienced, self-motivated individuals to help us provide excellent services for clients, improved communication and integration across our area of operation, and work with the Management Team to develop services and generate income help us deliver our aims.
Service Manager (Counselling)
Salary: £ 28,000 – £30,000 p.a.
Full Time (37.5 hours)
You will be responsible for managing the delivery and development of Relate counselling and therapeutic services, ensuring operational service and contract targets are met, and leading and co-ordinating the counselling team and supervisors.
The successful applicant will have experience of working in a counselling, health or similar service environment. You will also have strong people management and project skills and a track record of service delivery or development. With excellent communication and organisational skills you’ll manage, develop and motivate a practitioner team to achieve agreed targets, ensure that good practice and legal requirements are met and develop effective working relationships with relevant partners and agencies.
Administration and Appointments Manager
Salary: £ 25,000 p.a.
Full Time (37.5 hours)
We are looking for a well-organised and resourceful manager to co-ordinate the smooth running of the main office and satellite centres, manage the appointments service and maintain effective administrative, monitoring and communication systems. You’ll be responsible for leading the admin and appointments team and regularly liaising with clients, staff and other agencies to ensure operational targets are met and excellent customer service is achieved.
The ideal candidate will have relevant experience, preferably in a service delivery or client focussed setting and excellent interpersonal and problem solving skills. You’ll have staff management experience and be able lead and develop a team working across several sites.
Both posts require flexibility, with some evening or weekend work to meet the needs of the service. They are based at our main office in Birmingham but will require working at our other locations and attending external meetings, which will necessitate some travelling.
For an application pack email firstname.lastname@example.org specifying which post you are interested in or call 0121 633 5524. Previous applicants need not apply.
Deadline for applications: 4.00pm on 12 June 2015 (CVs will not be considered)
Interviews will be held 8 July and 13 July 2015.