CHS is the UKs leading specialist in helping people find the right care

Every year we help tens of thousands of families to find the right care home and arrange care in their homes.

When families are faced with making important choices about finding the right care for a loved one, our team help them through the steps and important decisions involved. Importantly our service is completely free.

We offer a bespoke and comprehensive service to help you make an informed decision. Our advisers can meet you – in hospital, at your home or wherever convenient for you to discuss the needs and preferences of your relative. They can help you throughout the process to provide information about the funding and allowances you are entitled to and about how the assessments work. Our advisers know the details that matter. They help families to focus on what is required to meet their needs, provide the professional assurance they value and go step-by-step through this extremely important process.

Our adviser will contact you in the few days after your placement. They will also contact you after a month to see if you are happy with the service and they are available at any time if you have any issues or concerns.

We also have a great deal of experience in arranging care for people with very complex needs, particularly the elderly and those living with Alzheimer’s and Dementia. We promise to offer you a high level of ongoing support and quality assurance when organising a package of care, or a placement in a care home. Our advisors remain impartial at all times. Making them best placed to support you through the decision process.

Because our service is trusted and valued, people often come back to us. We understand care needs can change and more support is sometimes required.

Last year CHS Healthcare helped over 20,000 people to get support, when and where they needed it. Our purpose is to help everyone to live their lives as fully as possible.

“They made it really clear that there was no pressure to say ‘yes’ to any of the care homes they had suggested. They know everyone is different and would find what best suited Dad.
“Since moving to the care home, Dad is now able to walk again and is getting better.” – Mary Nicoll, talking about her father and how CHS helped her find him the right care.

There is no difficult referral process to follow, just a simple call or email to our local West Midlands team where one of our advisers will be happy to speak to you. Please call us on 0121 362 8845 or you can send an email to midlandsadmin@chshealthcare.co.uk