CCG Patient Experience Survey – COVID-19

Over the past few months, the coronavirus pandemic has changed all our lives considerably. It has transformed our views of what is important and posed a considerable challenge to our health and care services.

As part of the ongoing work to respond to the pandemic, Sandwell and West Birmingham CCG are asking you to share your experience of the pandemic and the impact it is having on you and your family’s access to health services locally, by completing an online survey. Please note the CCG will not be producing paper copies of this survey due to changes to staff working and limited resources.

The feedback you share via this survey will help the CCG to make decisions and design new ways of working. The survey should take approximately 10 minutes to complete. Your feedback is very important.

At the end of the survey, personal details, such as age and gender, will be asked for to help with the analysis. Your postcode and GP practice will be needed to help pinpoint the town or city you live in. Your house number or house name is not asked for.

The information will be kept secure. The CCG will not be able to identify you through your answers and will not share your personal data with anyone else.

The survey will close at 11.59 pm on Tuesday, 23 June 2020.