Digital Dynasty Project

Black Country Housing Group is delivering a project called Digital Dynasty, which aims to help organisations improve their digital offer and thereby reduce digital exclusion for its customers.

Many members of the community are isolated because of a lack of digital skills. They may not have an email address, or indeed an internet enabled device, which might mean they aren’t able to apply for benefits or help from the government towards their increased cost of living. They may not be able to access online appointments with their GP. If they are housebound, they may lack the skills to buy food shopping online.

Having an email address is the key to so many social things too. You may have customers who are separated from family and loved ones but could be reunited if the customer can connect to them digitally. Customers can access streaming services like BBC iPlayer, ITVX, Netflix or Spotify if they develop digital skills.

Digital Dynasty provides free training to staff and/or volunteers to help them supplement their own digital skills which in turn, enables them to support your community members.

Black Country Housing don’t provide training to the organisation’s customers, only to their colleagues (staff) and volunteers. The staff and volunteers should have proficient IT skills to be able to then deliver the services your organisation requires to your customers.

If you are struggling for devices to enable you to extend your digital offer to service users, Black Country Housing are currently able to access FREE devices for your organisation. For further information, please contact:

Kevin Priest      07969 559155 email kevin.priest@bchg.co.uk

Nasser Williams  07794 275047 email nasser.williams@bchg.co.uk

Gian Singh       07487 239126 email gian.singh@bchg.co.uk