Help transform urgent, emergency, and planned care services

by Stuart Ashmore

NHS partners in the Black Country would like to invite you to participate in focus groups to learn more about your recent experiences and views on hospital appointments, treatment and emergency care in the Black Country.

As a thank you for coming along to, and taking part in a 1.5-hour, face to face focus group you will receive £30 in high street vouchers.

Details of how you can get involved can be found below. What you share during the focus groups will help local doctors, nurses, service managers and commissioners shape how to deliver services in the future.

When will the focus groups take place?  The focus groups will take place face to face during the day on dates between 27 November and 8 December. Everyone is welcome to participate in a maximum of two focus groups from the following list:

Sandwell Focus Groups – 28th November @ Tipton Muslim Community Centre, DY4 8RS 

  •       10:30am – 12pm
  •       1:30pm – 3pm

Dudley Focus Groups – 29th November @ Dudley Library, DY1 1HR 

  •       10:30am – 12pm
  •       1:30pm – 3pm

Walsall Focus Groups – 5th December @ Beechdale Lifelong Learning Centre, WS2 7DY 

  •       10:30am – 12pm
  •       1:30pm – 3pm

Wolverhampton Focus Groups – 6th December @ Changemakers Hub, WV1 1LE 

  •       10:30am – 12pm
  •       1:30pm – 3pm

Joining instructions prior to the focus groups, so you know what’s involved and what to expect.

Black Country Integrated Care understand that face to face focus groups during the day won’t be convenient for everyone. So, if you’re unable to join us in person, on the dates above, don’t worry, we’ll be inviting members of the Black Country Voices panel to share their views and experiences with us throughout December. Sign up to Black Country Voices and receive regular invitations to take part in online surveys, such as this one, which will inform planning and improvements to local health and care services.

How do I let you know that I’m interested in being part of a focus group?  To register your involvement, in up to a maximum of two focus groups, fill out this online form to let Healthier Futures know a bit more about you and which focus groups you can attend https://www.smartsurvey.co.uk/s/NHSBlackCountry 

More background on the review of urgent, emergency and planned care services can be found on the Black Country Integrated Care Board website.