Charities Concerned About Digital Exclusion Of Beneficiaries

A report conducted by Charity Digital has found that charities are concerned about digitally excluding service users and volunteers, who might lack the skills or access to technologies.

The report included 216 people from the charity sector, consisting of volunteers, chief executives and trustees; it found that 66% of charities had struggled to implement digital technology due to a lack of digital skills from services users.

Nine out of 10 charities now use digital tools like laptops, Zoom and smartphones to provide services, and more than half of charities cited digital problems reaching their beneficiaries, with smaller organisations more likely to experience difficulties.

For more about the challenges which are facing charities around digital resources please click here