Individuals and Families Fund

The British Gas Energy Trust, an independent charity funded by British Gas, was set up to support individuals and families who are struggling to pay their bills, regardless of energy provider.

Individuals and Families Fund – currently open only to prepayment meter customers.

The Fund is intended to tackle fuel poverty by clearing the energy debts of struggling households and respond to the ongoing cost-of-living crisis.

It should be noted that the Trust does not award cash payments, and will instead credit the householder account.

Individual and Families Fund will cover arrears of between £50 and £1,700.

Who Can Apply
Applicants must:

• Live in England, Scotland or Wales.
• Be a pre-payment meter customer with between £50 and £1,700 of energy debt or a credit customer with between £250 and £1,7000 of energy debt.
• Have a household income of less than £18,723 or someone in the household is registered disabled and receives a disability benefit or receives Carers Allowance or has 3+ children.
• Not have received a grant from the British Gas Energy Trust within the last two years.
• Be seeking a grant to clear an outstanding debt on a current or open gas, electricity or dual fuel energy account in their name. The energy account must relate to their main residence.
• Have electric and/or gas debt.
• Be in or facing fuel poverty.
• Have received help from a money advice agency within the last six months.

The fund is available to British Gas and non-British Gas customers. However, non-customers should check with their own provider first, as there may be funds available to support them.

Please note that the British Gas Energy Trust is interested in funding applications where the applicant can show a sustainable position moving forward.

For more details please click here.