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AchievementsSCVO is committed to giving the best possible service to our members, local partners and stakeholders, and all who we are engaged with.

Consequently SCVO undertake periodic external assessments against established quality standards to ensure we can both continuously improve our services as well as measure the progress we are making.

National Association for Voluntary and Community Action (NAVCA) Award

SCVO achieved the NAVCA Quality Award for infrastructure organisations initially in March 2008 and successfully renewed this Award in May 2011. The Award provides a nationally recognised means of demonstrating that SCVO delivers high quality services to the local Voluntary and Community Sector.

NAVCA is the national voice for the Voluntary and Community Sector local infrastructure organisations in England, and the Quality Award is a quality framework which is subject to a rigorous, evidence-based external audit.

The Quality Award assesses SCVO against 21 Outcomes across 5 Standards, looking in each case for evidence that SCVO provided or facilitated work which make a difference for clients and partners.

Feedback

SCVO is always interested in seeking feedback from its clients as to the quality and relevance of the services it offers and provides. All feedback, both positive and negative, enables SCVO to review its working practices, plan for the future and shape support to be timely, appropriate and effective.

If you wish to make a comment, complaint or give a compliment, please click here for more details.

Annual Reports

  • Impact Report 2012
  • Annual Report 2012/2013
  • Annual Report 2013/14
  • Annual Report 2014/15
  • Annual Report 2015/16 (as a Prezi presentation)
  • Annual Review 2016/17
  • Annual Review 2017/18
  • Annual Review 2018/19 (as our online e-zine publication)
  • Annual Review 2019/20 (as our online e-zine publication)

About SCVO

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Recent Posts

  • FREE – Introduction to Basic Risk Management Webinar January 15, 2021
  • FREE – Diversifying Your Income Webinar January 15, 2021
  • Small Charity Guide to Cyber Security January 15, 2021
  • Understanding Safeguarding within Sandwell’s Voluntary and Community Sector January 14, 2021
  • Join Camphill Village Trust’s free Opportunity TV Sessions January 14, 2021
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  • Support Services
    • Financial Management & Support
    • Funding
    • Local Grants
    • Governance & Committee Support
    • Help for Small & New Groups
    • Volunteering Support
    • Building Resilience in Sandwell Communities
    • Meeting Space
  • Voice
    • Children & Young People
    • Good Engagement
    • Health & Social Care
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    • VCS Representatives
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    • Jubilee Food Network
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    • Route2wellbeing Portal
    • Funding Digests
    • Funding Portal
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Email: support@scvo.info
Tel: 0121 525 1127

SCVO
1st Floor, Landchard House
Victoria Street, West Bromwich
B70 8ER

© 2014 Sandwell Council of Voluntary Organisations. All Rights Reserved
Registered Charity No. 1071514 | Company Registration No. 03570517