Advice Session Worker required at Citizens Advice Sandwell & Walsall

Advice Session Worker required at Citizens Advice Sandwell & Walsall

Citizens Advice Sandwell & Walsall was established over 30 years ago and supports thousands of people a year giving advice and support on debt, immigration, benefits, consumer and employment rights as well as many other welfare issues.

The organisation is looking for individuals (2 X FTE) to lead and manage Advice Sessions to ensure an excellent service is delivered to clients and provide strong leadership to the volunteer team.

Hours: 37 hours per week
Salary: £26,259
Contract: Permanent

Key Tasks:
● Manage the practicalities of advice sessions.
● Staffing and resourcing.
● Maintain effective admin systems and records.
● Case monitoring.
● To lead on the quality of advice being provided.

Job description and person spec.

Applications will close at 5.00 pm on Thursday, 29th July 2021. Provisional Interview date to be in the week commencing 2nd August.

To apply for this vacancy please visit the website and complete the application form highlighting your suitability for the role. If you require a reasonable adjustment or other assistance to apply for this role please contact the Recruitment Team at or call 07841 599390.

Please note CV’s will not be accepted.


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Tel: 0121 525 1127

1st Floor, Landchard House
Victoria Street, West Bromwich
B70 8ER