Finding different ways to engage with audiences is an exciting and important part of working in charity communications.

We want the people who support us to know that we are hear and listening to them, and that we value all of their support. One way of doing this is with a Thank You Day, as done by the international disaster relief charity Shelterbox.

In this article Phil Gilbert of Shelterbox explains some of the reasons why they love saying Thank You, and how you could make it work for you