Training Support and Resources

Category Archives

Free Virtual Introduction to Writing an Elevator Pitch Webinar

You never get a second chance to make a good first impression! Whether you are raising funds, promoting your services, seeking participants or trying to attract new volunteers to your organisation. It is important that you communicate effectively who you are and your values to your intended audience. An elevator pitch is meant to do just that, by instilling enough intrigue to get the prospect to ask you to tell them more.

SCVO’s introduction to writing an elevator pitch webinar will explain this concept, enabling you to write and develop your own elevator pitch in our free one-and-a-half-hour long webinar, being held on Thursday 30th July 2020, 10am via a Zoom Conference call.

This webinar is aimed at Community Groups and Charities who are interested in learning how to craft their own elevator pitch with confidence and increasing their income through being able to effectively sell themselves to a variety of audiences.

The aims of the webinar are to:

  • introduce the concept and potential uses of an elevator pitch
  • understand the essential principles of an effective elevator pitch
  • explore the different approaches to crafting your elevator pitch
  • provide hints and tips that enable you to develop your own elevator pitch based on the principles discussed in this webinar

There is a maximum of 20 places available for this virtual webinar and all places must be booked through Eventbrite by clicking here.

Why not go to our website at to subscribe to our free weekly e-bulletin, so you get information automatically on SCVO webinars and training news straight to your inbox.

How to Run Your Own Charity Webinars

As more and more charities start to deliver their services digitally and find virtual ways to communicate with donors, the webinar can be a trusty tool in any charity’s arsenal. 

The hardest part of embarking any new program or initiative is starting. It’s easy to get bogged down in the specifics and over-do planning meetings. There are only 4 things you need to get going:

1. An audience
As with any content, your audience is key to success. They can help you determine your topic, time and platform. It’s essential to make sure there’s interest in a webinar programme before you put in action. Speak to your audience, find out if they’re interested and if so, what is the best time, best platform and key topics or services they’d like to hear about?

2. A topic
If your webinars are for donors, then ask them what they’d like to hear about. Lockdown has shown that donors can be charity’s most creative assets for content creation. They’ll not be short of an idea or two- be it a discussion with a service user who benefited from a donation or a seminar on what happens with a donation.

3. A time
Ask your audience what their time preferences are. This is a tough one, especially where services are concerned. Try and find the balance between flexibility and regularity. This might mean running 3 sessions a day at different times to be fully inclusive.

In our recent webinar with Thirtyone:Eight, they shared how they’d moved webinar training sessions to the evening to be more accessible and available to their service users. Similarly, for a donor audience we’ve found routine works best to increase engagement. If your survey comes back with a definitive time and date then stick to it until otherwise informed. Your audience will follow suit and start building into the daily, weekly or monthly routine

Read the full article by clicking here.

Source: Charity Digital News

Free Online Training Multi-Agency Safeguarding Training

Free online multi-agency Safeguarding training available to officers in Sandwell

Please find attached details of multi-agency training that is available for organiastions to attend.

This includes training from the:-


Safer Sandwell Partnership
Sandwell Domestic Abuse Strategic Partnership
Sandwell Safeguarding Adults Board
Sandwell Children’s Safeguarding Partnership

Please view for further information on the variety of training available and how to book your place –


Youth Gaming and Gambling Awareness Free Online Training Sessions

The Young Gamers and Gamblers Education Trust (YGAM) is a leading National charity collaboratively delivering the UK’s £10million national education programme to those that work with and support young people (aged 7-25), to raise awareness around the potential harms associated with gaming and gambling.  They work  in a variety of health and educational settings, safeguarding and youth organisations, and with local authorities.

The most recent report published by the Gambling Commission shows worrying trends in the way that young people are engaging in gambling and gaming risky behaviours.

Upcoming dates for the youth gaming and gambling awareness free online training sessions (running time is 90 minutes). Anyone who is interested can click on the link to see available dates and book a place on a session:

The training will cover:
• an overview of how young people are increasingly exposed to gaming and gambling
• the influence of advertising, particularly around sporting events
• the role of social media, in game purchases, loot boxes and Esports
• the signs to look out for when an individual is at risk and where to seek help
• our resources that have been developed for practitioners to deliver

You can learn more about them from their website:

For more information please email Lucy Gardner at

Digital Boost Launch

The Covid-19 crisis has presented many challenges for small businesses and charities, particularly in building digital capability. In response, Digital Boost has been created to provide much-needed digital support for small businesses and charities. The platform will host a community of digital experts, who will offer one-to-one digital support to small businesses and charities free of charge to help them improve their digital capability to grow and prosper.

The platform is owned by Founders4Schools and was built in partnership with BCG Digital Ventures, and aims to close the gap between digitally high and low-tech organisations. 

Digital Boost aims to support the six million British small businesses and charities impacted by COVID-19, on their digitalisation journey by providing a community of digital expert volunteers to support charities and small businesses through 1:1 “Boost Calls”, interactive “Boost Workshops” and “Boost Skills” resources.

DCMS is supporting Digital Boost as part of our ongoing work to support small businesses and charities during this challenging time. For more information on how to gain access to this support or to volunteer as a digital expert, please click here.

Opening up your charity post Covid lockdown – free webinar recording

Delivered by the Cranfield Trust, the recent webinar – a practical guide to re-opening your charity after Covid lockdown – was extremely popular and is clearly a hot topic with charities.

The webinar covered some of the more important things to consider, including:

  • Staff availability and team rotations
  • Transportation to and from work
  •  Visitors Temperature and other screening
  •  Workspaces and common areas
  • Cleaning protocols and PPE
  • IT provision, accessories and furniture
  • Awareness and education
  • Handling unwell staff and reinfection responses
If you missed it, don’t worry, we have added a live recording of the webinar to our website, along with the notes and checklist for you to download.
View the webinar recording HERE.

McKinsey 7-S Framework

Making Every Part of Your Organization Work in Harmony.

Do you know how well your organization is positioned to achieve its goals? Or what elements influence its ability to implement change successfully?

Models of organizational effectiveness go in and out of fashion, but the McKinsey 7-S framework has stood the test of time.

The model was developed in the late 1970s by Tom Peters and Robert Waterman, former consultants at McKinsey & Company. They identified seven internal elements of an organization that need to align for it to be successful.

In this article, you can explore the seven elements in detail, and learn how to improve performance or manage change in your organization by ensuring that they all work in harmony.

When to Use the McKinsey 7-S Model
You can use the 7-S model in a wide variety of situations where it’s useful to examine how the various parts of your organization work together.

For example, it can help you to improve the performance of your organization, or to determine the best way to implement a proposed strategy.

The framework can be used to examine the likely effects of future changes in the organization, or to align departments and processes during a merger or acquisition. You can also apply the McKinsey 7-S model to elements of a team or a project.

To read the full Mind article click here.

Source: Mind Tools

Scenario Planning

What is scenario planning?
Scenario planning is used to help assess uncertainties in your external environment which allows you to open choices for the future. It involves making assumptions on what the future is going to be and how your operating environment will change over time.

Scenario planning helps you stimulate new thinking and explore uncertainties. Instead of focusing just on what you do know, you invest time on what you don’t know. Often, as a result, you end up being more certain about the future.

It can be used when you need to make sense of your future operating environment. This may be as part of a strategy exercise (see for example Brook’s use of scenarios), but is also helpful when something changes and the organisation faces a challenge or barrier.

Why use scenario planning?
Scenario planning can be used both to look generally at what might happen in the environment – eg the economy – and to help think specifically about how an organisation might fare within that particular environment.

Developing scenarios can help you understand the dynamics of change and makes the future more tangible and less frightening. When an organisation understands possible changes, and can put them in context, it is in a far better position to protect itself against possible threats.

Steps for scenario planning
There are three steps and some questions which can help you develop and plan scenarios for your organisation. NCVO have also listed considerations for any organisation embarking on scenario planning.

1. Mapping the environment
What is our objective, what do we want to achieve?
What are we most uncertain about in the future, what obstacles stand in our way?
What information do we have which can help inform our thinking on these uncertainties?
How significantly might these uncertainties impact on our work or organisation, how likely is this to happen? Remember this impact might be positive as well as negative.

2. Identifying scenarios
Identify a set of scenarios based on your mapping and decide some key timeframes, eg six months; one, three, five years.

How many scenarios you pick and the timeframe you decide to plan for will depend on your situation. Remember: perfect is the enemy of good. This is not an exact science, try and keep the number of scenarios manageable.

Try to avoid just picking the most likely outcomes, consider also mapping those which will have the most significant impact.

For each of your scenarios consider the impact on:

  • beneficiates and the work we do
  • staff and volunteers
  • income and investments
  • suppliers and funders
  • partners and other key stakeholders.

To read the full NCVO article click here.

Source: NCVO



New Online Tool Launched to Help Charity Leaders and trustees Improve Digital Skills

A new online tool has been launched to help charity trustees and leaders touch up on their digital skills.

The tool comprises a digital checklist, developed by experts from across the sector, and is designed to help support leaders in making effective decisions about digital during the coronavirus crisis – and beyond.

The free-to-access service includes best practice advice to encourage ongoing improvement in digital activity for charities.

Trustees and leaders will be able to refer to the checklist for tips on developing digital services, setting up remote working and people management systems, optimising digital fundraising platforms, digitalising governance processes, incorporating digital activity into strategy and making the most of resources.

The launch of the checklist follows the publication of the Charity Digital Code of Practice, which was launched in November 2018 and received sector-wide praise.

A need for the Code was recognised following the Lloyds Bank UK Business Digital Index 2017, which showed only 48 per cent of charities have full basic digital skills, and 50 per cent of charity leaders lack confidence in introducing digital change.

It’s managed by a steering group of representatives from across the sector and chaired by independent digital expert Zoe Amar.

The steering group said it was inspired to develop the digital checklist in response to the increased pressure on all charities due to the current climate.

It added that while many charities have long recognised the need to be more digitally ambitious, the effects of Covid-19 have meant many charities have had to adapt their business models to make greater use of digital an urgent priority.

Earlier this month, findings from the Charity Digital Skills Report survey revealed that during the pandemic, one in three charities has cancelled services due to a lack of digital skills.

“The last two months have been extremely challenging for the charity sector and it’s crucial that digital activity is prioritised if we are going to adapt and respond to the ‘new normal’,” chair of the Digital Code of Practice Steering Group, Zoe Amar said.

“Upskilling charity organisations of all sizes must include our charity trustees and advisors so they have a clear understanding of the threats and opportunities facing their organisations.

“I’m delighted that we can share this checklist as part of the wider Charity Digital Code of Practice to help boards tackle this challenging environment and inspire them to embrace digital activity. This ultimately will not just benefit the charities they support but also the service users and beneficiaries who rely on them.”

Charity trustees and leaders from organisations of all sizes can access the checklist here.

Source: Charity Times

Sandwell Young People’s Survey on the Effects and Impact of Coronavirus

Sandwell’s Young People’s Service always aims to listen to young people and is kindly requesting young people of Sandwell to take part in this questionnaire.

They want to know how the Coronavirus has affected and impacted on you.
Parents consent will be needed for those under 18 years of age.  The survey is going to be used by Sandwell Council to devise plans and services for young people and promote what you are saying.  The Young People’s Service would like to know how it can help and support young people in the future.

You can can upload the questionnaire here –

Further Information

If you have any queries or require further information about this questionnaire please contact Shafaq Hussain, Senior Youth Officer, on 07977 430626 or You can also send the completed questionnaire to or by post to the following address:

Young People’s Services
Sandwell MBC
Coneygre Arts Centre
Sedgley Road East
West Midlands

Page 1 of 50123...Last