Training Support and Resources

Category Archives

NCVO Overhauls Digital Maturity Benchmarking Tool

The NCVO charity digital maturity benchmarking tool has undergone a major overhaul to increase the focus on user-centred approaches, leadership and strategy.

The tool has already been used by over 800 charities to help them set goals in different areas of digital strategy and track their progress against them.

The interactive checklist is designed to help identify gaps in their capabilities and processes, prioritise areas for development, benchmark themselves against other organisations and help report to senior managers and trustees.

A revised version has been launched which includes new sections on security and data protection strategies and on using user research to design better content and services. It has also had an overhaul to ensure it is more inclusive of organisations at all levels, and allows charities to add their own notes.

The new version follows consultation with a group of around 60 charity technical and content experts over the last six months. It was originally created by the digital team at Breast Cancer Care in 2016.

To read the full Charity Digital News article click here.

Source:Charity Digital News article

Dementia Action Week 2019 (20th – 26th May)

A number of activities are taking place during Dementia Action Week.  Join BUDs during the week to find out more.

Dementia Awareness Session

Tuesday 21st May 2pm – 4pm – SCIPS, Ground Floor, Christ Church, Birmingham Street, Oldbury, B69 4DY
Join us during Dementia Awareness Week for an awareness session on understanding Dementia and how you can positively support people living with the condition.

Special discounted rate of £3 for Carers. £10 per person for other individuals. Refreshments will be provided.  To book your place telephone Claire Mahmood on 0121 565 3721.

Dementia Open Day

Wednesbury 22nd May 10am – 2pm, The Lighthouse at Edward Street Hospital, Edward Street, West Bromwich, B70 8NL
Edward Street Hospital are holding an open day with a range of stalls with information about local Dementia services.

Come along and meet BUDS staff where you can find out more about the services we provide.  No booking required.

Protecting your Family’s Financial Future

Thursday 23rd May 10.30am – 12 noon, Bache’s Solicitors, Lombard House, Cronehills Linkway, West Bromwich, B70 7PL
BUDS in association with Baches Solicitors are holding an information session during Dementia Action Week.  Focusing on “Protecting your Family’s Financial Future using Wills and Lasting Powers of Attorney”.

To book your place telephone BUDS on 0121 565 3721

For more information telephone BUDS – 0121 565 3721 or e-mail

FREE Training Opportunity…Bid Writing for Charities and Community Groups

The Course

Get Grants’ popular “Introduction to Bid Writing for Charities & Community Groups Workshop” is aimed at organisations who are interested in increasing their income through grant funds.

Whether you have a wealth of experience in fundraising or are new to applying for grants our Introduction to Bid Writing Workshop supports attendees to explore how to identify opportunities with a range of grant programmes whilst providing advice on writing successful applications and exploring the common mistakes made by applicants.

Topics covered include:

– Finding Grants
– Finding the ‘Right’ Funder
– Completing Application Forms
– Need & Outcomes
– Top Tips

Date & Time: Tuesday 18th June 2019, 1pm to 3:30pm

Venue: The Moseley Exchange, 149-153 Alcester Road, Moseley, Birmingham. B13 8JP.

 Booking Process: To book a place on this workshop please contact Get Grants via

The ABC of ACESs – Full Day Training

The Police and Crime Commissioner for the West Midlands have secured funding through the Home Office Early Intervention Fund to support approaches aimed at supporting Young People and preventing youth violence.  

ABCs of ACES (1 day)  – 16th, 17th, 30th and 31st May.  – Can be booked directly on the BVSC website –

The Police and Crime Commissioner in partnership with the Violence Prevention Alliance is working with Rock Pool, the leading provider of training for trauma-informed interventions, to roll out a programme of training to professionals and practitioners who work with children, young people and adults, helping them to understand how Adverse Childhood Experiences (ACES) and Early Trauma impact on them.

This training is aimed at practitioners with direct contact with service users, patients, clients or the general public.

The training will cover:
• What is trauma? – Definitions and explanation of the differences in Post Traumatic Stress Disorder, Complex Trauma and Vicarious Trauma.
• Developmental trauma and its impact on individuals.
• The ACEs Study – an exploration of the Felitti study and the implications for health and social care.
• Impact of ACEs on behaviour – how to understand peoples triggers.
• Resilience – what this is and the consequences of not having it.
• Trauma Informed Practice -explanation and opportunity to examine own workplace.
• Introduction to some activities to use directly with clients to address their distress.
• How to use a psychoeducational approach to teach emotional regulation.
• Increasing understanding of protective factors for vulnerable individuals and suggested intervention.
• Exploring working with client’s protective factors to develop resilience.
• Increasing understanding of vicarious self-care and personal resilience.
• An increasing level of job satisfaction when working with vulnerability.

This training will provide delegates with the confidence to identify ACEs. This session will build on the half-day session and continue to examine what works when working with individuals with ACEs and, how to employ skills using an ACE aware trauma-informed approach.

There will be opportunity throughout the training to link evidence to practice and look at how delegates may develop protective factors with clients to promote resilience, mitigate further ACEs and aim for recovery.


Are you a Sandwell-based Charity, Community Group or TRA and Need a Website…but can’t afford one?

So, you are a Sandwell third sector organisation, you are the lifeblood of community work in Sandwell and you just want to concentrate on the excellent work you do without having to worry about raising funds for marketing materials such as websites or stressing through having to bodge one out yourself.

We hear you!

It is actually really important to have a professional website if you are third sector as it’s the first thing people will look at from a distance; everyone from potential volunteers to funders (we knew that one would resonate).

That’s why, as part of the iSandwell Digital Festival, we have enlisted the help of digital experts Data Brew to design you a brand new website and offer you professional advice, all in 15-minute sessions across the whole of Sandwell.

Wait?!?!?! 15 minutes, how is that possible?

After you have picked where is best for you and signed up via this form:

…you will receive an email with a time-slot and a form to fill out requesting information such as your logo and text for certain sections of your website. This will then go to Data Brew, who will put it together, so when you attend your session you will be talked through you brand new website along with how to get the best out of it and get the word out there.

Even if you have a website but you think it just doesn’t cut the mustard, we are happy help.

We will even pay for your hosting and if you need a logo, we can help you with that as well.

This is a great opportunity to get something that will usually cost thousands of pounds so make sure you book your slot, spaces are extremely limited.

So what are you waiting for, sign up before it is too late!! BOOKING IS ESSENTIAL!!

Available sessions are as follows:

Thursday, 16th May 2019:

  • Oldbury Library: 10am – 11.30am
  • Blackheath Library: 12 noon to 3.00pm
  • Glebefields Library: 3.00pm – 5.00pm

Friday, 17th May 2019:

  • Smethwick Library: 10am – 12 noon
  • Tipton Library: 1.00pm – 2.00pm
  • West Bromwich Library: 3.00pm – 5.00pm

Celebrating Community-focused Digital in Sandwell

Do you have a great digital project that you want everyone to know about?

May 13th – 18th will see a celebration of ‘all things digital’ in Sandwell via the iSandwell Digital Festival. It’s a great opportunity to learn more about using digital for social good in the region and meet other people who are interested in using tech.

During the week of May 13th – 18th, Sandwell Council and partners will be holding a series of events, which will range from art, community journalism, digital ‘making’ to helping social entrepreneurs and community groups to set up their own websites.

How can you get involved?

You can come along to one of the featured events that will run from Monday to Saturday, write a blog on how you are using digital or even run your own event, which we will help you promote over the week.

To learn more about the festival or get information on how to get involved, email: or telephone: 0121 569 3556

Free GDPR Guidance Gets an Update

The Institute of Fundraising has updated its free guidance around General Data Protection Regulation (GDPR) legislation.

The updated version of GDPR: The Essentials for Fundraising Organisations, includes the latest tips and advice since the guide was first published in May 2017 (a year before the EU data protection law went live).

Included in the updated version is information on minimising data protection risks as well as advice on appointing a data protection officer.

Top Tips

According to IoF Policy and Information Officer Sam Boyle it also includes “all new top tips on how to assess whether you have a legitimate interest in carrying out direct marketing under GDPR.”

Boyle said: “First of all, don’t worry, this is not a fundamental rewrite! The basics are still the same – this update is about tweaking, including latest thinking, and providing some more tips and advice.”

“No piece of guidance will be able to answer every single question that fundraisers might have, but we hope that it is the best ‘starting point’ for helping your charity get things right and a jumping off point to dive into areas in more depth.”

The IoF is anticipating that a further refresh will be required at a later date to ensure it remains relevant as new data protection issues, such as e-privacy, emerge.

Source: Charity Digital News

National Lottery Community Fund’s Reaching Communities Workshop

We are pleased to invite you to a Reaching Communities Workshop being delivered by Donna Adams, The National Lottery Community Fund’s Funding Officer for Sandwell.

Are you interested in applying or considering applying for funding through The National Lottery Community Fund’s Reaching Communities programme? Then this is your opportunity to find out more about what’s involved and how recent changes have simplified the application process.

Donna will be running this workshop to explain, and clarify, who can apply, how to submit your ideas and what happens if your organisation is successful or unsuccessful.

The workshop will take place at 9.45am-12.00pm on Monday 10th June 2019 in the SCVO – Board Room, 1st Floor, Landchard House, Victoria Street, West Bromwich, B70 8ER.

Registration opens from 9.45-10am for a prompt 10am start.

This workshop is free for Sandwell voluntary and community sector groups and groups whose main beneficiaries live in Sandwell (subject to attendance).

There is a maximum of 25 places available for this workshop. Please book two tickets only per organisation. All places must be booked through Eventbrite by clicking here.

**PLEASE NOTE** – a cancellation policy applies to the workshop bookings – details will be provided at the time of booking.
There is NO public car parking available at Landchard House. However, there is plenty of on-street and pay-and-display parking in the immediate vicinity, we are (more or less) opposite the Lodge Road Metro stop, and within 5 mins walk of West Bromwich central bus station.


Dementia Awareness Training

Do you need to increase your knowledge of Dementia?  Join BUDS during Dementia Awareness Week for a training session on understanding Dementia and how you can positively support people living with the condition.

The training is taking place on Tuesday 21st May from 2pm – 4pm at SCIPS, Ground Floor, Christ Church, Birmingham Street, Oldbury, B69 4DY.

Special discounted rate: £10 per person, £3 for carers of people with Dementia.

Contact Claire on 0121 565 3721 or e-mail: for more information.

Free Guide to Encourage Charity Innovation

Non-profit sector tech experts have come together to offer advice to charities in a guide on how best to use technology and digital to drive innovation.

The Innovation Guide has been made available online by CharityComms, which represents charity communiations specialists, and includes sections on new fundraising tools and practices as well as the role of digital and technology in innovation.

An ‘It’s so shiny! The role of digital and tech in innovation’ section features practical advice from, among others, Rob Leyland, Innovation Manager at Cancer Research UK.

He explains the importance of using existing technology to experiment with new ideas.

An example he gives is work by Cancer Research UK to test the potential popularity of voice enabled devices to keep donors updated about the work of the charity.

For this the charity utlisied its existing news app on Amazon Alexa and online donation conformation webpage to test if people were interested.

“As it happened, less than 1% of the page traffic took up the offer to get our voice skill — so we knew that, for the moment at least, it was pretty much a non-starter,” says Leyland.

Also contributing is Si Muddell, digital engagement strategy director at Scope. He explains how digital has driven innovation in the charity sector over the last decade from “both a technological persepective and marketing perspective”.

He adds: “Developing products is substantially easier, quicker, and less expensive to do. There are so many tools for creating prototypes. Likewise, reaching audiences for feedback and smoke testing potential products is becoming amazingly simple and cost effective.

“Plus, everything we do digitally can be tracked giving us data insights to feed into product development.”

To read the full Charity Digital News Article click here.

Source: Charity Digital News

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