Training Support and Resources

Category Archives

Safeguarding and Protecting People

Safeguarding is a key governance priority for all trustees, not just those working with groups traditionally considered at risk.

The National Council for Voluntary Organisations (NCVO) has recently launched a range of safeguarding resources, supported by other organisations.

The resources were jointly funded by the Department for Digital, Culture, Media and Sport (DCMS) and the National Lottery Community Fund.

NCVO Safeguarding resources – click here.

You should use these alongside our guidance about safeguarding duties for charity trustees by clicking here.

It is also important that you contact The Charity Commission about any safeguarding issues, or serious safeguarding incidents, complaints or allegations which have not been reported to us.

Find out about reporting serious incidents in your charity as a trustee by clicking here.

Find out about reporting serious wrongdoing at a charity as a worker or volunteer by clicking here.

Source: Charity Commission Newsletter Issue 64

Homeless Link Reflective Practice in the Workplace Course

Homeless link are offering free introductory course on reflective practice in the workplace in Birmingham.

This course offers an introduction to reflective practice and how to go about establishing reflective practice within your service as a team or group activity and as an individual staff process. Reflective practice is a core staff competency and an important aspect of aspect of a psychologically informed environment and there are well-established links between Reflective practice and positive outcomes for clients, staff and organisations, including improved practice and staff well-being.

To find out more and book your place please click the link below:

Legal Structures Workshop

Active Black Country, in collaboration with Sports Structures, are inviting Black Country based organisations/groups/clubs to a Legal Structures workshop which will take place on the evening of Thursday, 5th March, 6 pm – 8 pm.  The venue is the Molineux Stadium, Waterloo Road, Wolverhampton WV1 4QR.

It is important that organisations/groups take the time to explore different structures. By attending this workshop you will gain an understanding of what structure is right for your organisations/group to enable success and stability.

This workshop covers:

• The importance of your structure
• An overview of different legal structures
• Top tips for becoming incorporated
• Selecting the best status, including CASC, charities and CIO’s
• Getting to grips with gift aid

Register for the workshop here.

The organisers hope that as many groups as possible will be able to join them, particular those involved in sport and physical activity in the Black Country.

Refreshments will be provided.

Car Parking:
Onsite car parking is available at pay and display car parks. Conference and event visitors park for free. Please pick up a car parking pass from the main reception on arrival and display it on your windscreen.

Young and You Launch New Literacy and English Support Service

Young and You are a newly formed organisation offering English Language and Literature lessons for GCSE students. Who may need extra support in preparation for their GCSE exams, revision or general support with the aim of helping participants to catch up or keep up in core areas of English.

The tutor has over 30 years’ experience as an English teacher which, enables them to adapt their teaching style to the student’s needs and boost confidence. The tutor is able to identify a student’s support needs and help them to fill in any learning gaps they may have prior to their exams.

Tuition takes place on a Saturday between 10.30am till 1pm at Jack Judge House, Halesowen Street, Oldbury, B69 2AS and costs £10 per hour to access this support.

For more information on how to access this service contact Chipo Mudere on 07713930978 or email

Tips for Increasing Donations on a Mobile

Think about the last charity website you looked at or even the one you’re looking at now – chances are, you were looking at it through the screen of a mobile device.

Mobile now accounts for accounts for over half of web traffic worldwide. So it’s surprising that many charities still aren’t thinking about their online fundraising with mobile users in mind. Recent analysis from non-profit digital agency Reason Digital found that charities could be missing out on billions each year simply because potential donors were frustrated or put off by the experience of a charity’s website on mobile.

As Matt Haworth, co-founder of Reason Digital said: “These users represent a vast and potentially untapped audience for many charities. It’s therefore vital for charities to not just attract new users, but keep them on the website and encourage them to find out more through a properly optimised design and carefully considered user journey.”

The good news is that designing a mobile-friendly donation journey is easily within the reach of most charities. While these tips are not comprehensive, they could be a good starting point to improving the way your charity fundraises through mobile.

1-Use empathy when considering your user experience

Nowadays, just having a website that is ’mobile-responsive’ (automatically adapts its layout to all mobile devices) is not really enough anymore. Google has been favouring mobile-friendly websites since 2015 when it updated its ranking algorithm, and most website builders nowadays will be making sites mobile responsive as standard. But having this feature doesn’t automatically make for a great experience for donors.

To get the most from your fundraising efforts, you still need to work on removing as many barriers as you can for people to give to your charity via mobile. You really need to assess your website from the point of view of someone scrolling on their mobile and ask:

  • Is our message clear?
  • Is information clear and concise?
  • Is it obvious what to click next?
  • Is the donate button easy to find (always available or one click away)?
  • Could I make this any easier for them?
  • Is it a pleasant experience?
  • Is there enough interesting content?

A decision whether to stay on a website and find out more often happens in a split second and on an emotional level. Sometimes the simplest changes can mean the difference between a user being compelled to keep engaging with your charity or getting bored and clicking off to any number of other distractions.

To read the full Charity Digital News Article click here.

Source: Charity Digital News

Childhood Regained: Safeguarding in a Digital Age – Training Opportunity

The main aim of the session is for practitioners to go away thinking about how they can support keeping children safe in a digital world. Be confident that they have the relevant knowledge and understanding required to keep children safe whilst helping to support parents/carers to do the same.

Tuesday 3rd March 2020 from 1.30pm – 4.30pm at Coneygre Arts Centre, Sedgley Rd E, Tipton, DY4 8UH

Learning Outcomes

To be able to raise awareness with parents;
Gain understanding of how to be vigilant when doing home visits;
Learn how to support young people to be alert to the dangers;
Able to understand the unique risks associated with online safety;
To promote the responsible use of technology;
Have a knowledge of where to find the range of filtering and monitoring technical advice

You can book your place here –

Free Financial Capability Training for Volunteers

Managing your money is crucial whatever your income. And not managing your money can have devastating effects.

Skills Rich is offering free training to volunteers already doing good work in the community, to help them further support people who are struggling to manage financially.

Workshops are designed to help volunteers be more aware of how they may be able to help customers who are in debt or are struggling financially, so are at risk of getting into more debt and potentially left with the choice of visiting a food bank or going without food.

They cover the obvious things like budgeting and priority bills but also discuss areas where customers can save money like on shopping and services. For example, if a customer is in receipt of less than £16,108 per year, they could qualify for up to 60% reduction on their water bill.

Training can either be in-house or at group sessions taking place on April 23, 2020.

For further information please contact Chris Cole on 07969 559098 or 0121 561 7935 or by email

Reducing Parental Conflict Training

Conflict between parents is a normal part of relationships. There is a large body of evidence that shows that where parental conflict is frequent, intense and poorly resolved, it puts children’s long-term outcomes at risk.

The training programme about Reducing Parental Conflict was developed by the Department for Work and Pensions and has been rolled out in Sandwell over the past five months. It is suitable for staff from a range of voluntary and statutory agencies.

Feedback from recent course participants:

“This training would benefit all professionals working with adults and families”

“Good understanding of the tools and resources for use.”

“The training has given me the confidence to approach parents where I feel parental conflict might be present”

To book on the remaining courses in February and March 2020, run by the Parent Support Team at Sandwell Council, please go to

Black Country Technical Assistance ESF Workshops

The External Funding team at Walsall Council are running seven ESF Capacity Building Workshops from the 14 February to the 3 April 2020.

These popular workshops will keep you up-to-date with what’s new within the ESF programme, the developing landscape of reserve funds and the consequences of the UK leaving the European Union.

Please see attached booking form for the full timetable of dates, times and venues. Completed booking forms should be returned as soon as possible to

Please note the workshops are for organisations wishing to apply for Black Country ESF monies only.

Free Introduction to Bid Writing Workshop

Get Grants’ popular “Introduction to Bid Writing Workshop,” is a FREE two-and-a-half-hour long workshop aimed at Community Groups and Charities who are interested in growing their grant funding confidence and increasing their income through grant funding.

Whether you have a wealth of experience in fundraising or are new to applying for grants, the Introduction to Bid Writing Workshop supports attendees to explore how to identify opportunities with a range of grant programmes whilst providing advice on writing successful applications and exploring the common mistakes made by applicants.

Topics covered include:
– Finding Grants
– Finding the ‘Right’ Funder
– Completing Application Forms
– Need & Outcomes
– Top Tips

Date & Time
Monday 2nd March 2020, 10.00am – 12.30pm

The Moseley Exchange, 149-153 Alcester Road, Moseley, Birmingham. B13 8JP

Booking Process
To book a place on this workshop please contact Get Grants: with the names of up to two delegates today.

This course is Free to attend.

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