The NCVO charity digital maturity benchmarking tool has undergone a major overhaul to increase the focus on user-centred approaches, leadership and strategy.
The tool has already been used by over 800 charities to help them set goals in different areas of digital strategy and track their progress against them.
The interactive checklist is designed to help identify gaps in their capabilities and processes, prioritise areas for development, benchmark themselves against other organisations and help report to senior managers and trustees.
A revised version has been launched which includes new sections on security and data protection strategies and on using user research to design better content and services. It has also had an overhaul to ensure it is more inclusive of organisations at all levels, and allows charities to add their own notes.
The new version follows consultation with a group of around 60 charity technical and content experts over the last six months. It was originally created by the digital team at Breast Cancer Care in 2016.
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Source:Charity Digital News article