Citizens Advice Sandwell Recruiting a Support Worker

Citizens Advice Sandwell Recruiting a Support Worker

This is an exciting opportunity to be a part of a charity that is a member of a national brand.  Join a growing organisation that excels in delivering a great service to clients and cares about its employees. Become a part of a team that puts excellence and clients at the forefront.

Citizens Advice Sandwell is seeking to recruit an enthusiastic Support Worker to work in a busy office with a relatively large team of volunteers and staff.  This person will be required to appropriately triage clients who visit the office.

The Support Worker will oversee the functioning of the reception area and have excellent customer service skills. The ideal person must, therefore, be well organised, able to work under pressure, while maintaining high standards in all aspects of their work.

The right person will motivate, nurture and support volunteers, as well as apprentices, who will be based in the reception area.

The candidate must have a good standard of English, numeracy and I.T knowledge.  It is essential they can carry out administrative tasks accurately and meet deadlines with minimal supervision.

Hours:   37 hours per week – full time
Salary:   £17,719 pa.
Contract:   Permanent

Closing date:   4th March 2020
Interview date:   18th March 2020

To obtain an application pack for this post, please email:

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Victoria Street, West Bromwich
B70 8ER