Debt Adviser Required – Sandwell and Walsall Citizens Advice

Debt Adviser Required – Sandwell and Walsall Citizens Advice

This is an exciting opportunity to be a part of a charity that is a member of a national brand. Join a growing organisation that excels in delivering a great service to clients and cares about employees. Become a part of a team that puts excellence and clients at the forefront.

Citizens Advice Sandwell and Walsall are seeking to recruit an enthusiastic and experienced Debt Adviser, to work in a busy office and across local outreach sites. The ideal person will have knowledge of undertaking in-depth debt advice work for clients with multiple debts and providing comprehensive specialist debt advice.

The Debt Adviser must be flexible with their approach to work, target driven, able to work well under pressure while maintaining high quality and standards in all aspects of their work.

A positive manner in addition to good organisation and time management skills is important. The ideal person must have excellent communication skills to enable them to advocate for clients with the aim to achieve results. The candidate must be willing to work as part of a team, use their initiative to work independently and develop external partnerships.

It is vital they can carry out and monitor their own casework and related administrative tasks, with minimal supervision. Accuracy is essential, as well as meeting deadlines. Travel across Sandwell and Walsall will be required.

Hours: 37 hours per week – full time
Salary: £25,335 pa.
Contract: Permanent
Closing date: Monday, 2nd November 2020 at 5.00pm
Interview date: Tuesday, 10th November 2020

Interview and Test: – Please note there will be a test on the day of the interview.

Please note that due to the volume of applications we will only respond to applicants who are shortlisted for interview.

If you enjoy a challenge and think you have the skills in addition to knowledge to do this role, then please contact us to obtain an application pack for this post. Please email:

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