Digital Support Worker with Citizens Advice Sandwell

Digital Support Worker with Citizens Advice Sandwell

Black Country Click Start is funded by the European Social Fund and the National Lottery Community Fund. 

This is an exciting opportunity to be a part of a charity that is a member of a national brand.  Join a growing organisation that excels in delivering a great service to clients and cares about its employees. Become a part of a team that puts excellence and clients at the forefront.

Citizens Advice Sandwell is seeking to recruit an enthusiastic Digital Support Worker to work on a busy project. This person will be required to provide ‘assisted digital support’ for learners/clients with using services and carrying out activities online.

Job Title:            Digital Support Worker– Black Country Click Start
Employer:          Citizens Advice Sandwell
Hours:                37 hrs
Contract:            30/03/2020 – 30/03/2022
Salary:                 £17,372
Closing Date:     09/03/2020
Interview Date: 19/03/2020

The BBO Click Start project is a community based project that works with members of the public to coach and overcome barriers individuals face to accessing online service.

The Candidate must have the ability and willingness to travel throughout the Black Country.

The candidate must have a good standard of English, numeracy and I.T knowledge.  It is essential they can carry out administrative tasks accurately and meet deadlines with minimal supervision.

The candidate will be able to demonstrate experience of working with data and paperwork that require attention to detail and a high level of accuracy.

The candidate would benefit from being able to demonstrate experience of using complex spread sheets and client management information systems.

To obtain an application pack for this post, please email:

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