Guide for Digital Loan Schemes

Guide for Digital Loan Schemes

During the COVID 19 pandemic, Black Country Futures faced an unprecedented challenge, both as charities delivering support and for their participants, who were unable to access services face-to-face. Black Country Futures knew that their beneficiaries would be particularly vulnerable during lock-down, as a high proportion of them had no digital device or internet connection, meaning they would be excluded from accessing other services and support that were moving online.

Many partners set up Digital Loan Schemes which have been very successful and have had a huge positive impact on those they support, but they were not without their challenges, especially in the early stages. While we now moving out of lock-down BCF do not see these schemes ending, as the world becomes increasingly digitised. For anyone working with people who are marginalised or elderly, there will be a need to provide this type of support on an ongoing basis. Black Country Futures have learnt a number of things during the last year and half, which they would like to share with others who may be thinking of starting similar schemes to help them ensure these are successful.

Here we share some insights, challenges and recommendations that may help other organisations who are thinking about setting up digital loan schemes.

If you would like more information please contact Nikki-Dee Haddleton, Black Country Futures Partnership Strategic Lead,


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