Support Worker – Citizens Advice Sandwell & Walsall

Support Worker – Citizens Advice Sandwell & Walsall

Citizens Advice Sandwell & Walsall is seeking to recruit an enthusiastic Support Worker to work within a busy team of volunteers and staff. The Support Worker will oversee the functioning of the reception area, welcoming and triaging clients who visit our office.

The ideal person will have excellent customer service skills, be well organised and able to work under pressure whilst maintaining high standards in all aspects of their work.

Hours: 37 hours per week
Salary: £18,073 (per annum)
Contract: Permanent (subject to satisfactory probationary period)
Location: Sandwell & Walsall (incl. home working).  Main office base Smethwick.

If you require any reasonable adjustment or other assistance to apply for this role, please contact the Recruitment Team at or call 07841 599390.

To see the full job description/personal specification and application form, visit the website here.

Please note CV’s will not be accepted.

Closing Date: 5.00 pm on Wednesday, 16th June 2021.
Provisional Interview Date: Thursday, 24th June 2021.


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Tel: 0121 525 1127

1st Floor, Landchard House
Victoria Street, West Bromwich
B70 8ER