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Advice Session Worker required at Citizens Advice Sandwell & Walsall

Citizens Advice Sandwell & Walsall was established over 30 years ago and supports thousands of people a year giving advice and support on debt, immigration, benefits, consumer and employment rights as well as many other welfare issues.

The organisation is looking for individuals (2 X FTE) to lead and manage Advice Sessions to ensure an excellent service is delivered to clients and provide strong leadership to the volunteer team.

Hours: 37 hours per week
Salary: £26,259
Contract: Permanent

Key Tasks:
● Manage the practicalities of advice sessions.
● Staffing and resourcing.
● Maintain effective admin systems and records.
● Case monitoring.
● To lead on the quality of advice being provided.

Job description and person spec.

Applications will close at 5.00 pm on Thursday, 29th July 2021. Provisional Interview date to be in the week commencing 2nd August.

To apply for this vacancy please visit the website and complete the application form highlighting your suitability for the role. If you require a reasonable adjustment or other assistance to apply for this role please contact the Recruitment Team at or call 07841 599390.

Please note CV’s will not be accepted.


Community Conversation: From Wednesbury to Wolverhampton

Business in the Community and Midland Metro Alliance would be delighted if you could join them for a virtual Community Conversation, where they will explore how people from all sectors can support the recovery and strengthening of the Wednesbury to Wolverhampton economy. They believe that resilient communities are made up of collaborative partnerships that are willing to work together and build on local knowledge resulting in long term change.

**UPDATE** – This is now a single session that will take place on Thursday 8th July 2021. The session is from 10.30 am – 12.00 and you will need to register by following the link below.

Midland Metro Alliance
Midland Metro Alliance (MMA) is a team of planning, design and construction experts delivering a number of light rail extensions across the region on behalf of Transport for West Midlands, who have embarked on an ambitious plan to regenerate the region by providing easy access to public transport.

MMA, formed in July 2016, consists of the West Midlands Combined Authority, which owns the West Midlands Metro; a consortium of design experts from Egis, Tony Gee and Pell Frischmann; and rail construction specialists Colas Rail – supported by Colas’ sub-alliance partners Colas Ltd, Barhale, Bouygues UK and Auctus Management Group.

The alliance works hard to be a best practice organisation and delivers customer-focused liaison services for Metro projects across Birmingham and the Black Country, helping to keep the region moving during construction.

Business in the Community
Business in the Community (BITC) is the oldest and largest business-led membership organisation dedicated to responsible business.

BITC inspire, engage and challenge members and mobilise that collective strength as a force for good in society to:

• Create a skilled, inclusive workforce today and for the future
• Building thriving communities in which we live and work
• Innovate to repair and sustain our planet

Community Conversation
Community Conversation is a cross sector networking event exploring working collaboratively. A forum for community, business and public sector to share opportunities, discuss priorities and highlight areas of need to help build a healthier sustainable community.

A key outcome from a Community Conversation is a commitment amongst participants to continue to work together and agree on collaborative actions that can make a real difference in a place. BITC will assess actions / pledges / offers after the event and plan for further action.

This Community Conversation will focus on the benefits of improved connectivity with areas of opportunity and major employment sites. To complement this, we would like to explore wider social and environmental issues that all three sectors can address in a collaborative fashion. In session two, local community organisations have been invited to present a current challenge or idea.

Outline of session – 8th July – PLEASE CLICK HERE TO REGISTER

  • Welcome and working together to build back – Business in the Community
  • Opening speaker – Midland Metro Alliance
  • Birmingham 2022 – Commonwealth Games
  • Local Community Presentations – presenting priorities / opportunities for engagement
  • Cross sector breakout rooms
  • Report back and actions
  • Wrap up / close

The break-out sessions are designed to discuss challenges and ideas and workshop collaborative solutions as a group. This will provide an opportunity for participants to work as part of a cross-sector team, sharing their knowledge to provide real support to local communities.

For questions or to book a place, please email Kelly Stackhouse at You will need access to Zoom to attend this meeting, please click on the link above to book your place.

Invitation to Take Part in Virtual Careers Event

Sandwell Council’s Employment and Skills service are holding a Virtual Careers Event in August 2020, showcasing any employment support, advice and information online.

This will be comprised of pre-recorded videos, posters, live webinar discussions and more, uploaded across social media over a week.

Would you like to contribute a video to this event?

  • The videos can be as long as you like.
  • If possible, we will upload these to a bespoke YouTube account in order to easily share information across many social media platforms. Your organisation will of course be credited as the content creator.
  • The content of these videos is essentially to advertise what you have to offer and how people can get involved.
  • We are targeting the Virtual Event at those in work as well as those who are not in work.
  • As the event is happening in August, we would need the videos in advance in order to schedule them into our posts.
  • If you would like to contribute something live on the day, such as a Q&A, we can arrange this.

Please respond with any queries or footage to:

Charity Commission Issues Advice About Coronavirus-Related Financial Difficulties

The Charity Commission has published guidance on coronavirus related financial difficulties in charities and how to work through them.

It states that “charities will be exposed to higher levels of risk than in more normal times” and that it will recognise this.

“We understand that many trustees are having to cope with serious financial challenges that will have a major effect on their charities and those who depend on them. We have therefore set out some guidance for trustees, especially at smaller charities, who may need help facing difficult situations or decisions,” the guidance reads.

The guidance states that in reaching decisions, open and informative communication with users, supporters, staff and volunteers will be important.

It adds that it is important to make sure to have as accurate a picture as possible of the current and immediate future operations and their financial implications on the charity.

‘We will take account of the fact that things may go wrong despite the best efforts of trustees’

It tells trustees to consider the best interests of the charity. This will likely include considering the trade-off between reducing costs in order to be there to support users in future, and meeting the immediate needs of the charity’s users with the possibility that in future the charity will have to reduce its services or close entirely.

The guidance adds: “As trustees you will generally be protected when you have carefully applied your skills and experience to decisions and taken advice when needed. We recognise that these decisions will often be difficult, that there may not be an obvious ‘right’ decision, and that charities will be exposed to higher levels of risk than in more normal times.

“We also recognise and will take account of the fact that things may go wrong despite the best efforts of trustees to act in their charity’s best interests.”

The guidance also states that if it looks as though the charity may not survive the Covid-19 period, “you should consider when to develop plans to close”.

“Also agree who will do this and when to trigger closure if the recovery plan does not succeed,” the guidance adds.

Charities should report a ‘serious incident’ to when an assessment reveals that either that the scale of financial loss threatens the charity’s ability to operate and serve its beneficiaries, or the charity’s financial reserves or other measures are not sufficient to cover the losses.

Source: Civil Society

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