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Eight Critical Components of a Digital Workplace Revealed

As charities increasingly move towards digital workplaces, it’s worth noting that developments often lose their way, or fail, due to a fragmented approach that prioritises a few technology ‘fixes’ over strategy, according to analysts at Gartner.

To combat this, digital workplace leaders in charities need to employ a framework to ensure their digital workplace initiatives address eight critical components required for a successful implementation.

Gartner has identified the eight critical components — ‘building blocks’ — that charity digital leaders need when planning, directing and evolving digital workplaces:

1. Vision: Describe What Digital Workplace Success Will Look Like
The vision describes the future state of the digital workplace and how it will benefit all stakeholders. It should be consistent with the organisation’s values and serve as a source of inspiration to the stakeholders who will craft the strategy and tactics to realise the vision.

2. Strategy: Create a Roadmap to Reach the Destination
The strategy describes the approach an organisation will use to achieve its vision and create a digitally empowered workforce. It clearly defines the strategic roadmap to achieve the organisation’s business goals.

3. Metrics: Measure Performance and Value
How application leaders of digital workplace programs measure the value of their initiatives should be an extension of the organisation’s current approach. Each initiative should be designed to have a positive impact on a business value metric, such as workforce effectiveness, employee agility, employee satisfaction and employee retention. Effective metrics also provide a feedback mechanism for continuous development of strategy and tactics, serve as great tools for change management, and help structure employee incentives.

4. Employee Experience: Design for Improved Employee Interaction
Creating an excellent employee experience is a pivotal aspect of a digital workplace. An engaged, creative and energetic workforce outperforms the competition in terms of service delivery, execution and product design. The aim should be to increase employees’ participation in any workplace redesign, in order to create an environment that will make them more effective and connect them better to the outcomes of the business.

5. Organisational Change: Start Small but Think Big
As digital workplace initiatives mature, they require considerable change to a charity’s internal processes, departmental structures, incentives, skills, culture and behaviour. Ultimately, digital workplace initiatives will affect every system, process and role within the organisation.

To read the full Charity Digital News Article click here.

Connexions Sandwell Careers Roadshow

Connexions Sandwell are having a Careers Roadshow on Tuesday, 17 October and Wednesday, 18 October 2017. IMPACT Providers and the Sandwell Youth Bus will be in two locations promoting IMPACT activities for young people aged 16 – 19 who are not in education, employment or training (NEET).

Go along to the locations and find out about free training in CSCS Card, First Aid, Engineering, Games Design, Sports and Leisure activities and much more.

The Youth Bus will be at Oldbury Council House, 1 pm – 3 pm on 17 October and High Street, West Bromwich, 1 pm – 3 pm on 18 October.

Do not miss it!!

For more information, contact Connexions Sandwell on 0121 569 2955.

Smethwick Library Friends Group – Coffee Morning

Smethwick Library is looking to form a ‘Friends Group’ who will support the development of library events and activities – benefiting our community, fundraising activities and promoting the benefits of library membership all with a view of helping your local community to expand the range of opportunities available to them on their doorstep!

If you have some spare time and are interested in helping in the local community, then please come along to the Friends Group’s Coffee Morning at Smethwick Library on Wednesday 4 October between 11am – 12.30pm. Library staff will be on hand to have a chat about what being part of Smethwick Library Friends Group might involve.

Please feel free to share our invitation with anyone you know who might be interested in getting involved and helping us to support the diverse needs of our community.

For more information please contact Smethwick Library on 0121 558 0497 or email

Invitation to SWB CCG Mental Health and Wellbeing Event

Sandwell and West Birmingham Clinical Commissioning Group (SWB CCG) is part of the local National Health Service (NHS). Sandwell and West Birmingham CCG commission (buy) local health services on behalf of the local population.

The CCG is currently reviewing local mental health and wellbeing support services. They would like to hear your views on what needs to improve, so that people can access excellent mental health and wellbeing support services in Sandwell and West Birmingham. By listening to your experiences and bringing together patients, carers and professionals, the CCG can discover what is required to meet the needs of the local population in the future.

To this purpose, you are invited you to an event to take place on Thursday 5th October 2017, 12.15 pm to 4.30 pm at The CAP Centre, Windmill lane, Smethwick B66 3LX

Lunch will be available from 12.30 and the event will commence from 1 pm.

To register for this event visit or call 0121 611 0231 so that we know to expect you and can arrange for any special dietary needs or access requirements.

Lyng Community Association Youth Club Launch

You are cordially invited to the relaunch of Lyng Community Association’s Youth Club on Saturday, 7 October 2017.  Just drop in between 2 pm & 6 pm at The Good Shepherd Church, Bromford Lane, West Bromwich B70 7HP.

An event for the whole family.  There will be free activities, a raffle, music, food and drinks, together with a few surprises!

Please contact or for more information.



‘Positive Change for a Positive Future’ – Invitation to SCVO Annual General Meeting

SCVO is pleased to invite you to its 2017 Annual General Meeting which is taking place on Thursday 19th October 2017 from 9.30 am – 12.30 pm at Hawthorns House, Halfords Lane, Smethwick B66 1BB.

Focusing on how we can all play our part in a positive future for Sandwell, our keynote speaker will be Gary Topp, an experienced leader with a background in regeneration and in the cultural and not-for-profit sectors, and current CEO of Culture Central.

The event will also provide you with a chance to hear about SCVO’s current activities and priorities, to learn about new developments and support opportunities to grow capacity in the Voluntary and Community Sector, and to network with local strategic partners and others from Sandwell’s VCS.

We do hope you can join us for this event. Please reserve your place by visiting the Eventbrite page for this event.

Please view for Nomination Statements for SCVO’s Board of Trustees

Please view for Agenda for the AGM

Democracy Week Invitation

Andy Street, Mayor of the West Midlands, set up the West Midlands Leadership Commission to improve opportunities for people from our communities who are under-represented in the governance and direction of the region.

Such groups include minority ethnic (BME); white working-class boys; women; LGBT and disabled people and as part of this initiative, we are committed to ensuring that they have their say in local politics and have the opportunity to become actively involved.

To celebrate European Local Democracy Week (9-15 October) a special event will be held at Sandwell Council, Freeth Street, Oldbury B69 3DE on Thursday, 12 October, between 5.30 – 8 pm.

In conjunction with the main political parties in the area, the event is designed to encourage greater engagement in the democratic process of the West Midlands and inspire people from under-represented communities to stand as councillors in next year’s local elections and beyond.

The Combined Authority would really like events to take place in all seven local authorities, so please get in touch if you are interested in arranging something similar in your area.

If you would like to find out more, or want to attend, please contact Meera Sonecha, Policy Adviser, West Midlands Combined Authority at


Healthwatch Sandwell’s Health and Social Care Group and AGM

Healthwatch Sandwell invites you to their Health and Social Care Group and Annual General Meeting on Wednesday, 27 September 2017, 10 30 am until 1.00 pm. The venue is Greets Green Access Centre, Tidasley Street, West Bromwich B70 9SJ.

There will be speakers from Sandwell & West Birmingham Hospitals NHS Trust and Sandwell Council.

At the AGM you will hear about Healthwatch’s progress and projects last year and plans for the year ahead.

Booking is essential.

To reserve your place please email call 0121 569 7210 or

GM2LF Crime Prevention Events

The Grace Mary to Lion Farm Big Local Partnership is working with the local police and Citizens Advice Sandwell, to help prevent crime in your area.

GM2LF Partnership invite you to go along to one of the crime prevention briefing events on 13, 26 & 27 September and 5 October. You can register for a crime pack on:

• Vehicle Prevention
• Burglary Prevention
• Shed Prevention

Click here to find out the venues of the briefings

Visit GM2LF’s website

Free Fishing Sessions

Community Foundation in partnership with the Canal & River Trust are running free fishing sessions in the Aston Canal (Mill Street off A38) opposite Matalan, on Saturday 29 July 2017. You can attend any time between 10 am – 4 pm.

Try taster fishing sessions with professional coaches. Go along and reserve a time slot with a coach to learn the basics of fishing and find out how you can enjoy your local waterway. Fishing coaching sessions are open to everyone including those with disabilities. You will be asked to provide further info when booking your fishing coaching slot.

The fishing coaches will provide the equipment for you to use during your session.

Limited street parking is available nearby.

If you are interested please register via Eventbrite.


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