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Thank you for your input!

SCVO would like to thank you, if you have been involved in any way in promoting and responding to the Victim of Crimes Survey. It has now closed.

If you have any completed surveys still to send in to SCVO, please contact Barbara on or telephone 0121 525 1127, so we can make sure they are included.

The data will all be collated and a report produced of the findings. Watch this space, later in the Spring, to find out what the survey revealed for Sandwell.

Free training places at Agewell

As part of the Kingfisher Buddies project, funded by the Big Lottery Reaching Communities Fund, Agewell is able to offer free places on the following training days:

16th March 2018
Understanding the diversity of individuals with dementia and the importance of inclusion

20th April 2018
Understanding the process and experience of dementia

18th May 2018
Understanding the role of communication and interactions with individuals who have dementia

22nd June 2018
Understanding the administration of medication to individuals with dementia using a person-centered approach

All sessions will be held at Applewood Grove Training & Enterprise Centre,
13 Applewood Grove, Cradley Heath B64 6EW and will start at 9.30 am (registration from 9.15am) and finish at 4.30 pm.

These sessions make up the Level 3 Award in Awareness of Dementia, accredited by the Open College Network (OCNLR). Delegates can apply to undertake the qualification by emailing

To fulfil the requirements of the qualification, learners will be required to complete a series of assignments for assessment. A fee of £120 will be charged to cover the cost of registration with OCNLR, administration and marking.

Places are limited, apply now to avoid disappointment. If you have any questions about the course or would like to talk to someone about whether or not it is suitable for your development needs, please call Barbara Stephens on 07774 935905 or email your questions to

Masterclass: Giving Feedback

How do you know your managers or employees are giving feedback effectively? Most people get promoted to that position without being given the training. If you think your organisation does this well then send along someone to elevate their skills at the NishKam Centre’s Masterclass: Giving Feedback introductory rate. If they don’t do it well, this session will give them the tools.

Giving effective feedback results in positive outcomes such as:
• Persistent work effort
• Improved job performance
• Improved morale
• Increased job satisfaction
• Builds and maintains relationships
• Generates meaningful discussions
• Gives a shared understanding of targets and goals
• Creates effective communication
• Inspires and motivates
• Increases learning and personal growth
• Supports development and encouragement of skills
• Helps generate more ideas enhancing performance

Don’t miss this fantastic opportunity – aimed at local organisations, community groups, voluntary sector groups, community and faith organisations as well as local businesses – to support building your team effectively and improving the development of your organisation!

The Trainer
Dr Arpinder Bansi is an award-winning people’s coach and trainer as well as being a motivational speaker, who passionately believes that everyone is capable of achieving their aspirations. As a result, focussed professional, she has a history of success in peak performance coaching and project delivery, complemented by her extensive experience in managing people and understanding behaviours. Always promoting excellence, she develops people to realise their true potential, resulting in improvements sustained in all areas of their business and work/life balance.

The Organiser
Serina Kaur Jabbal works at the Nishkam Centre as the Learning and Development Lead, with a background in personal performance coaching she is very excited to support and organise a series of introductory Leadership and Management Courses being introduced at the Nishkam Centre for the local and wider community to take great advantage of.

Masterclass: Giving Feedback is on Monday, 16 April 2018, 9.30 am to 1 pm at the Nishkam Centre, 6 Soho Road, Handsworth, Birmingham, B21 9BH.  The cost is £65.

Spaces are limited so booked early!

Please call the Nishkam Centre on 0121 515 4229 or email to book your place.

People in Sandwell and West Birmingham urged to choose the right care as NHS pressures increase

People in Sandwell and West Birmingham are being urged to use health services wisely as Sandwell and City Hospitals are experiencing extremely high numbers of attendees at their Accident and Emergency departments.

The hospitals are seeing large numbers of people who are attending Accident and Emergency departments with minor illnesses when they could be treated elsewhere.

As many as one in four people who go to A&E could care for themselves or use alternative treatment. A&E should only be used for critical or life-threatening situations requiring medical attention, such as loss of consciousness, heavy blood loss, suspected broken bones, persistent chest pain, difficulty breathing, overdoses, ingestion or poisoning. People with minor injuries and ailments should not attend at the A&E department and are warned they will face longer waits than normal as more serious cases are prioritised.

Norovirus is also very common at this time of year and outbreaks of the virus are being reported around the country. For most people it is no worse than a short bout of diarrhoea and vomiting that should clear up within 24-72 hours.  Health professionals are asking the public to help prevent the spread of norovirus, which can be very dangerous to elderly and sick people, by staying away from hospitals if they have had any diarrhoea and vomiting symptoms.

Dr Nick Harding, a local GP and Chair of NHS Sandwell and West Birmingham Clinical Commissioning Group (CCG) said: “Emergency health services are under pressure in Sandwell and West Birmingham this week so we want people to think before they go to A&E or call 999. These services need to be free to deal with real emergencies and should only be used in genuine emergency situations.

“We are also urging people to do everything they can to speed the discharge of loved-ones in hospital who are well enough to leave, to free up space for other patients. This includes caring for them at home for a short time until alternative arrangements (such as home visits or a place in a care home) are finalised. Our priority is to keep our patients safe.”

People are being urged to use alternative NHS services where appropriate such as local pharmacies, walk in centres, make an appointment with their GP in the normal way, call NHS 111 and you can download the Ask NHS App.

Most GP practices are now offering weekend access. To find out if your practice is participating in this scheme please call the usual practice phone number and listen to the full instructions. Alternatively, you can check your practice’s opening times on NHS Choices

A&E departments will provide the best possible care for life-threatening illness and injury, but people should only go there in a real emergency. Those with minor injuries such as cuts or sprains have the option of attending local walk in centres including:

Parsonage Street Walk in Centre, Parsonage Street, West Bromwich 8am-8pm, 7 days a week
Summerfield Urgent Care Centre, 134 Heath Street, Winson Green, Birmingham, 8am-8pm, 7 days a week

Staff are continuing to do all they can to ensure that everyone coming into hospital who need help gets the care they need.

Stakeholder Consultation: proposed changes to 3 GP Practices in Sandwell and West Birmingham

Sandwell and Birmingham CCG is currently reviewing the contracts at the three GP practices, below, as they are due to end on 31 March 2019. The Clinical Commissioning Group need to decide on their future, so that it can best meet the health needs of local people. The CCG is therefore asking patients, their families, carers and other stakeholders for their views on the different options and the impact of the changes on  registered patients.

Malling Health Centre Sandwell, Parsonage Street, West Bromwich, B71 4DL

Malling Health Great Bridge, 18 The Great Bridge Centre, Charles Street, West Bromwich, B70 0BF

Summerfield GP Practice (attached to the urgent care centre), 134 Heath Street, Winson Green, Birmingham, B18 7AL

You can respond to our online survey at  If you would prefer a hard copy of our questionnaire, or you require a different format, please email or call 0121 612 1447.

The CCG is also running a number of drop-in sessions as detailed below:

For the Parsonage Street Practice
Gayton Road Community Centre, Gayton Road, West Bromwich B70 1QS

20th Feb. 2.00 – 4.00pm
21st Feb. 5.00 – 7.00pm

For the Summerfield Practice
Summerfield Community Centre, Winson Green Road, Winson Green, Birmingham B18 4EJ
22nd Feb. – 2.00pm – 4.00pm
26th Feb.5.00pm – 7.00pm

For the Great Bridge Practice
YMCA West Bromwich, 38 Carter’s Green, West Bromwich B70 9LG

27th Feb 5.00pm – 7.00pm
28th Feb. 2.00pm – 4.00pm

You do not need to register to attend – just turn up when’s convenient between the times above.

The consultation will run from 5 February until 19 March, so please give us your views between these dates. This consultation focuses on the GP practices themselves, not on the walk-in centre services at Parsonage Street or Summerfield. There will be a separate consultation running on the walk-in centre services and details will be found on the CCG website

Thank you very much for your input. If you have any queries, please contact or call 0121 612 1447.

Disabled Access Day at Black Country Living Museum

Black Country Living Museum will be hosting its second Disabled Access Day 10.00 am to 4.00 pm Saturday, 10th March. The Museum is working hard to develop links with services providers and support mechanisms that can help to support access for everyone.

How this will work: BCLM will have a free disability information hub where organisation and community groups can book stalls. All stalls will have a 6ft table with 1 or 2 chairs as requested. You will need to provide a cover for the table and refreshments you need on the day. Alternatively, you could purchase a range of sandwich and hot snacks in the Rolf Street café.

Arrival and set up: Stall holders will need to arrive between 9.00-9.30 am with a view to be ready to start at 10.00 am. All stall holders will be given two drink vouchers on arrival and a free car park token.

Hall 2 will host activities throughout the day which includes Assistance Dog demonstrations from K9 partners, British Sign Language tours in the main visitor reception and on site in the Museum, as well as sight loss aids and low vision demonstrations from Beacon Centre for the blind.

With over 1,000 visitors to the Black Country Living Museum at this time of year, it’s a great opportunity to try something new, promote your organisation and network.

Book your stall today to avoid disappointment.  Email:   Telephone: 0121 521 5697

Social Entrepreneurs Support Programme

From March 2018, The School for Social Entrepreneurs Midlands, will be recruiting to a programme aimed at start up social entrepreneurs.

The programme involves 14 days over a two- month period, it runs from October 2018 to October 2019, it’s free and comes with a grant of £1000.

If you are committed to helping people in need or improving the environment, and you’re in the early stages of setting up a social enterprise, charity or impact project to make it happen, this may be for you.

More information

Bridging the Access Gap in Sandwell

A new initiative to encourage more staff and volunteers to take up sign language as an extra language and skill, is now available in the West Midlands and surrounding areas.

Award winning Signs4Life is showcasing this local initiative to help staff and volunteers to communicate and engage with their colleagues, service users, and members of the public, who may have hearing impairments.

“You never know when you will come into contact with a client, a colleague or member of the public who is autistic, deaf or visually impaired. There are over 9 million deaf and hard of hearing people registered in the UK. Signs4life work with organisations as varied as Specsavers, The British Red Cross, prisons, supermarkets, museums, schools and hospitals.

Each of our workshops comply with the Disability Discrimination Act and Equality Acts 2010 and encourage a ‘can do’ approach to the 12 million people in the UK who have a physical, sensory or learning disability,” explains Ms Sara Phillips, Signs4Life tutor.

If you would like further information about the Signs4Life workshops in the West Midlands and surrounding areas, please get in touch with Sara on 07964 019 764 or visit

Collaboration Opportunities with NCS (in Sandwell)

The National Citizen Service (NCS) in Sandwell has a new Assistant Programme Manager – Ruvimbo Kuuzabuwe – and is looking to promote their collaboration opportunities whereby you agree to receive a group of 15-17 years olds to visit, volunteer with, and fund raise for you.

NCS is a government-backed programme, in Wolverhampton and nationwide, that enables young people to mix with people from different backgrounds, learn how they can make a positive difference within their local communities and build skills for work and life. (

Partnership Opportunities:

Community Partner
A team of 12 young people would visit your organisation and then engage in fundraising for a cause of your choice (could be yourself or another organisation) as well as completing a 4-hour volunteer project for you as their partner.

2 x 2 hours visit to you: The team would come to you to engage with service users, hear about your mission, and discuss plans for the volunteer project they will do for you. The purpose of these visits are to inspire them to fundraise for your organisation and to allow young people to mix with people within the community.
1 x volunteering project day 4 hour: The team would undertake a project for you based on your requirements. Previous projects included: Bingo day, Talent Show, Peace Walk, Painting, Decorating, Hosting an event, Litter Picking, Creating marketing materials, Arts and Crafts, Afternoon Tea, Gardening, etc.

Pitch Advisor
Teams of young people will pitch for money from our organisation in order to deliver a campaign and volunteer project inspired by their community partner.

1x 2 hours: The Pitch Advisor role is a 2-hour commitment to give tips and feedback to each team about their campaign and project ideas. (Think Dragon’s den)

The role is ideal for individuals who wish to inspire young people and give back to the community.

There is a great deal of flexibility in terms how NCS organise the project. It endeavours to create a partnership that work for the partner’s individual circumstance and is mutually beneficial.

If you are interested in meeting up to discuss the programme, please do not hesitate to get in touch with Ruvimbo (Mobile: 0783 7764 405 or Email:

Can You Help? Kitchen Facilities Required…

The Sandwell Early Intervention Service Community Team is looking for kitchen facilities in order to facilitate a cooking group for clients under an early intervention service. Their outline requirements are as follows:

Location: (From any one, or all of…) West Bromwich, Smethwick, Oldbury, Tipton.

Days: To be confirmed, but only between Monday to Friday (and probably not every day).

Time: To be confirmed – kitchen facilities will be required between 10am – 3 pm for approximately 3 hours in total (see below for additional requirements).

Details: An equipped kitchen together with an ‘attached’ area where the group can eat their prepared meal (the eating area can be part of/separate to the kitchen area).

If you are able to help, please contact: Amandeep Kaur (Occupational Therapist) on 0121 612 6716 or

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