Support & Services

Tag Archives

Keeping Active at Home

Active Black Country have partnered up with Sport England and a breadth of local stakeholders to run a local campaign in response to the Covid-19 virus. The virus has resulted in a number of necessary measures that require us to limit the amount of time we spend outside our homes. The great news is the Prime Minister is telling everyone to be active every day!

Take a look at their website for ideas on how to keep active by clicking here.

Sport England is running a national campaign called ‘Join the Movement’ which seeks to bring greater attention to #StayInWorkOut – and inspire and inform the public about the many fun, and creative ways they can keep moving, The national campaign website is –

Locally, in the Black Country, they will be sharing ideas, good practice and positive stories to help people keep active during this time encouraging people to go outside for one piece of exercise a day, in line with government advice. They will be asking people to share their own hints, tips and home-based exercise inspiration with us through video and photo supporting the hashtag #StayInWorkOut.

Understandably, people may find that social distancing can be boring or frustrating. Mood and feelings are affected and people may feel low and miss being outside with other people. It can be easy to fall into unhealthy patterns of behaviour which in turn can make you feel worse. Even a small amount of activity will have a positive impact on your physical and mental health, and there’s plenty you can do at home – we recognise everybody’s circumstance differs – and bearing this in mind we have tried to signpost you all to some ideas to keep you moving.

To read the full article click here.

Source: Active Black Country

Support for the recently discharged from hospital

Do you know that you if you have been recently been discharged from a Birmingham hospital, typically City Hospital or the Queen Elizabeth, elderly or vulnerable, and live in Sandwell, you are eligible for the Home from Hospital Care Service?

This includes:
• Emergency food parcel and toiletries pack.
• Arrange for shopping to be done and delivered to the doorstep.
• Telephone befriending calls to prevent isolation.
• Home visits pending risk assessment prior to visit in line with coronavirus guide lines.
• Collection of prescriptions.
• Any other practical support.

The service can be accessed for up to six weeks.  Please call 0121 472 4499 for information.

Home from Hospital Care support does not include personal care.

Citizens Advice Sandwell Help to Claim Service

The doors of Citizens Advice may be closed, but they are still here to help! Citizens Advice Sandwell’s Help to Claim team are currently supporting clients with their Universal Credit claims and enquiries via web chat and advice line.
During these difficult times, people need help more than ever and that’s why Citizens Advice have advisers working from home to assist with the increased demand. To contact the Help to Claim team, please call on 0800 144 8444 or use Help to Claim web chat by clicking on this link.
Generalist advisers are also on hand to answer other queries, including debt.  You can contact them on 0300 330 9017. They are available on web chat by going to and selecting ‘chat online to an adviser’.

COVID-19 Community Action and Support – Sandwell

SCVO, as the support body for Sandwell’s Voluntary and Community Sector, is working alongside Sandwell Metropolitan Borough Council, Sandwell Public Health, West Midlands Police (Sandwell Borough) , West Midlands Fire Service and the NHS to coordinate the community response to COVID-19 in Sandwell.

Information regarding a community response was sent out from SCVO on 20th March 2020.

Read the missive in full.

COVID-19 Sandwell Council Response

Please see below an important message from Sandwell Council, which SCVO are circulating on their behalf, regarding our collective response to the coronavirus situation in the borough.

COVID-19 letter to all voluntary sector organisations in Sandwell

We are reaching out to you as voluntary sector organisations in Sandwell to see how we can work together through this time of crisis to ensure that people in Sandwell who have care and support needs receive the help they require.

We now need you to let us know what assistance you can contribute to ensuring the ongoing care and support needs of people within the community.  We understand that some of you may be considering ceasing your current service provision and we would welcome any contribution of staff time or availability of staff and other support options which we can coordinate across the 6 towns of Sandwell.

Equally, we recognise and understand you may be struggling around your substantiality. It would therefore be helpful to understand what support the council can provide to contribute to your ongoing service provision.

In light of the above, please complete and return the two sections detailed below as soon as possible.  We can then consider not only how best to support you, but also how we can try to pull all of the available resources together to support the vulnerable people in Sandwell.  Once we have received your responses we will be collating them and producing a response that will be targeted to the different elements of care and support provision and will advise you of support options that may be available. We will also be in touch to discuss with you how we can work together to mobilise our shared resources through this difficult time.

When completed please return to:

How can your service support the people of Sandwell?How can the council support you to sustain your service provision?













Kaleidoscope Plus Group Crisis Service

In October Kaleidoscope Plus launched a text line offer which is in partnership with the national organisation called SHOUT – more information can be found here:

SHOUT provide all the back office infrastructure and robust and clinically safe monitoring of volunteers and then KPG work as a white label partner to promote the service more locally – information can be found here:

It is a crisis service but is not specifically related to suicidal crisis – it is for anyone who is feeling worried, anxious or distressed and may just need to ‘chat’ to someone but not face to face or over the telephone verbally.

People need to text TeamKPG to 85258 and the volunteer who picks up the text will hear what is going on for the texter and offer appropriate advice and guidance and sometimes signposting.

It is completely confidential all KPG get each quarter is the number of conversations that have taken place and a breakdown of presenting issues, we are hoping to get some geographical data at some point which would be town or region based but nothing more specific than that.

Help needed to pack food parcels

Around 50 individuals and families in need each week rely on food parcels from Smethwick Food Bank, and organisers really need a hand to help them out.  If you can spare some time on Tuesdays and Fridays, it would be a big help to pack food parcels at Holy Trinity Church, Church Hill Street, Smethwick B67 7AH.

Smethwick CAN (Church Action Network) also runs a food pantry at the High Street Library and a café at Raglan Road Church, where there are other opportunities for volunteering.

If you could help out at Holy Trinity Church, please call 0121 517 0141 or email

For other opportunities email

The Contribution of Caribbean People to the NHS

The Kingsway Project will be doing a display for 2020 on the Contribution of Caribbean People to the NHS. A booklet is to be produced and will be available from October 2020.

The NHS was established within a month of the Windrush generation arriving in the UK in 1948. Caribbean people were keen to establish themselves in Britain and pursue new careers. Many of them sought employment in the newly-created NHS. They have played a vital role in the NHS from the earliest days.

The Project would like to hear stories from a variety of people who work or have worked for the NHS in the traditional roles of nurses and doctors, but also from wider professions and departments such as paramedics, speech and language therapist, occupational therapists, physiotherapist, mental health nurses, podiatrists, dentists, caterers and porters.

This project aims to collect the stories of those who worked and are working in the NHS to make known the contribution of the Caribbean people to the backbone of the NHS.

Please answer the questions that are relevant to you on the attached questionnaire and return to Annette or Lorna at

For further information please email

Completed questionnaires to be returned by the end of April.

Families Together Programme

The Families Together Programme, delivered by Family Action, is currently taking referrals for their next course in May.

Families Together is a unique programme designed to support men and women to recognise and overcome low level domestic abuse. Ultimately it aims to support families to feel safer and have the tools to improve their family relationships and improve their awareness, confidence and self-esteem.

If you are working with a family who you think would benefit from attending the programme please email for a referral form.

Attendee comment: “I feel it has really helped me in my relationship with not only my partner, but my children. It has helped me see where we have both gone wrong and where we both have to step up to make it right. It has also taught me how to communicate with my children better.”

Giving World – Free resource for people you support

Giving World is a registered charity. They redirect new business end-of-line and discontinued stock (e.g. warm clothing, food, toiletries) for free to the most deprived communities in the UK.

Evidence indicates charities across the UK are struggling to meet the increasing level of need in their communities, and that beneficiaries face multiple and complex problems.

Amongst the highest are loneliness, unemployment, low income, homelessness, and mental health needs. With the removal of institutional safety nets there is now a greater need than ever to draw people in to safety.

You can help your clients and beneficiaries by registering with Giving World and accessing free resources for people you help and your charity. Partner charities have said that the goods help to:

• Extend services – The goods provided by Giving World enable charities to diversify their approach and meet the needs of their local communities.
• Reach more people – Life essential goods are a unique source of recruitment for the hard to reach, drawing in those in need who are not actively seeking support e.g. those suffering with addiction.
• Increase charity capacity – Increased reach and awareness of the charity can attract more volunteers and funding. Many beneficiaries go on to give back by volunteering themselves.

To access free goods register at or you can contact Louise on 0116 251 6051.

Page 1 of 53123...Last