Support & Services

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Sandwell School Nursing Service

Sandwell MBC is pleased to announce that Sandwell and West Birmingham Hospitals NHS Trust have been awarded the contract to deliver the Sandwell School Nursing Service from 1st April 2019.

Please find attached official communication letter on the conclusion of the Sandwell School Nursing procurement.

Do you offer free public access to computers? Get listed on Find My Nearest…

Find My Nearest‘ is an online directory, operated by Sandwell MBC, that lists a range of different services available across the borough.

One of the services listed is that of free access to computers and support – simply enter your postcode and select ‘Computers’ from the dropdown menu to see what’s available near you.

But the listings are only as good as the information available to SMBC…and that’s where YOU can help!

SMBC has created an online survey to collect details of new locations offering FREE computer access and support, and for those organisations already listed to update their details.

You can complete the survey HERE

In an increasingly connected world, we want to see the best possible access for Sandwell’s residents…and this is a great way to help that happen.

Free Training Event: How to Spot a Loan Shark

The England Illegal Money Lending Team is running a free training session on How to Spot a Loan Shark on Thursday, 14 March 2019. This training is aimed at anyone who is involved in providing a front facing service with customers. There will be a Questions and Answer element to the training.

How to Spot a Loan Shark will give in-depth information about the illegal money lending,  key things to look out for as a frontline worker, the relevance of loan sharks for your organisation and a better understanding of information and intelligence. Attendees will also be shown the impact that loan sharks have on victims, families and communities.

Time: 10:00-12:00
Venue: Oldbury Salvation Army, Merton Close (off Pound Road), B68 8NG

The training will benefit staff who have an involvement with households’ finances and poverty issues, to raise awareness of how the symptoms of financial distress may present themselves and give an overview of key resources available to your client group.

Click here to book a place.

6Towns Credit Union Prevention of Illegal Money Lending and Savings Incentive

6Towns Credit Union is currently working in partnership with the Illegal Money Lending Team, at Birmingham City Council, to tackle and help prevent Illegal money lending.

The Credit Union is encouraging people to save and borrow wisely.

To this end, 100 members could win £25.00. Start saving at least £1.00 a week for 12 weeks into a Christmas Account and enter the free draw to win £25.00.  This sum will be added to your Christmas Account.  See terms and conditions.

Further details on Facebook

Visit the website

Cradley Heath Trail Drop-in Sessions

SCVO in partnership with Cradley Heath Community Centre have commenced a trial monthly drop-in sessions  over the next three months for Sandwell Community, Voluntary  and Social Enterprise organisations at Cradley Heath Community Centre, Reddal Hill Road, Cradley Heath, B64 5JG.

Libby Mahoney, SCVO’s Small Groups Development Officer, will be available on the first Friday of every month from 10am till 12pm.

The drop-in sessions will take place on:

  • Friday 5th April 2019,
  • Friday 3rd May 2019 and
  • Friday 7th June 2019.

This is your opportunity to discuss your project ideas, business plans or funding application(s) and receive practical support, advice and tips on how to improve the success of your project/application and much more.

Please note your organisation must be based or delivering here in Sandwell to be able to access this service.

To see what other services SCVO provides please visit our website at

Home From Hospital Care seeks Volunteers for Befriending and Shopping

Home From Hospital Care is a charity that provides aftercare for people who have recently been discharged from hospital. They support Birmingham residents in Birmingham Hospitals and, since January 2019, also support Sandwell residents who have been admitted to City Hospital.

The charity was established in 1972 and aimed to enhance the safety of hospital discharges. Today, HFHC is an essential part of the discharge planning process. They work to optimise recovery, reduce loneliness and isolation and to enhance wellbeing. Their support significantly reduces the risk of re-admission to hospital.

Volunteers help HFHC deliver the service and are most commonly involved in befriending and shopping, but there is also emotional help, benefits advice, aid to attend medical appointments, support with correspondence and form filling, a sitting-in service for carers and a cleaning and handy-man service. The service is for six weeks and it is free.

Home From Hospital Care is currently recruiting volunteers in Sandwell. Following DBS checks and training, volunteers are matched with a service user who they support for an hour each week for a six-week period. Visits can be more frequent if the volunteer feels able to commit to this. At the end of the period of facilitation, the volunteer can take a break, or be matched with another service user. It is important that volunteers commit to the six-week period so that the support provided is reliable and consistent. Home From Hospital Care can help volunteers to gain an NVQ2 with Free Courses in England, in a range of subjects, including Falls Prevention and Working in Health and Social Care.

An illness or injury and a hospital admission can be a difficult and life changing experience. Many people face this alone, or with little support. Having someone there in the weeks following discharge can reassure can transform lives.

For more information contact telephone 07483165930, email or visit the website at

West Bromwich Summit – Event Feedback and Action Planning

This is a reminder that the next workshop for the West Bromwich Town Summit, will be 10 am-12 pm on Tuesday 5th March 2019, at West Bromwich Town Hall,

The purpose of the workshop is to discuss and agree how solutions and opportunities can be implemented.

If you wish to attend, please confirm your attendance by email to Adult Social Care, Health and Wellbeing on

West Bromwich Summit Report

Information on Support for Carers in Sandwell

CARES Sandwell, the long-established Smethwick-based charity that has supported carers in the borough for many years, regrettably closed down its services on 31st January 2019.

The CARES board took the decision due to not having sufficient resources to continue operating.

In response to this, Sandwell Council has set-up a helpline for anyone who has concerns relating to caring or carers on 0121 569 2266. The Council will be working with other voluntary sector organisations to look at how support can be provided for carers.

Transport for West Midlands Bus Bye-laws consultation

Transport for West Midlands (TfWM), part of the West Midlands Combined Authority (WMCA), is asking if new powers should be introduced on buses to tackle low level, anti-social behaviour. Bus is a lifeline for many people in the West Midlands, connecting thousands of people to education, training and employment opportunities and accounting for over 800,000 journeys every day.

Since 2006, crime and anti-social behaviour on public transport in the West Midlands has dramatically reduced by 60% thanks to the work of Safer Travel, a partnership approach between transport operators, Transport for West Midlands, British Transport Police and West Midlands Police.

The partnership exists to ensure that the public transport network in the West Midlands is safe for everyone to use and one of their key priorities is making bus an attractive and pleasant option for travel.

Although crime on buses in the West Midlands has dramatically reduced since 2006, low level nuisance and anti-social behaviour is still preventing many people from making journeys by bus.

Safer Travel and police teams haven’t got all the necessary powers to tackle anti-social behaviour as, although it can make people feel unsafe or uncomfortable, it isn’t necessarily against the law. This includes things like; loitering at bus stations, vaping, playing loud music and using threatening or offensive language.

Introducing new bye-laws would give Safer Travel, and police teams greater powers for stopping these behaviours and if introduced, the bye-laws would apply to buses, bus stops and bus stations.

Similar bye-laws already exist on trams and trains in the West Midlands so introducing them on buses would be a natural progression and supports the zero tolerance stance to anti-social behaviour on public transport. If they are introduced, it would be the first time they are used in the UK.

How to get involved

The consultation will be open for comments between 4 February and 29 March 2019. – consultation proposal – bus bye-laws – questionnaire

West Midlands Combined Authority is particularly interested in hearing people’s views on:

• Vaping on the bus and smoking/vaping at stops and around bus stations
• Ticketless travel/unauthorised buying and selling of tickets/altering tickets
• Travelling under the influence of alcohol and drugs where it has an effect on other passengers/unacceptable behaviour
• Music, sound and advertising – for example leafleting and selling of goods
• Unauthorised access/loitering at stations/premises
• General safety

You can request the documents in print or in a different format by contacting, 0345 303 6760 (option 5)


Focus on Community Transport

You may not have heard of CT Passenger, CT Furniture or CT Training services, but you probably will have heard of Community Transport; a local and national charity that originated in Birmingham in the early 1960s, when it’s founder Rev Bryan Scrivener, found his ex-Army Land Rover in high demand for removals and transport work. The Reverend found a local need for storing donated items in his front room and distributing them to families on low incomes, as well as helping local community groups access transport to get to different locations at affordable rates.

Since its registration as a charity in 1966, it has continued to grow and now consists of the three distinct divisions that operate within their own right across the West Midlands and Newcastle.

CT Passenger services is the transport division that provides communities, public and third sector organisations, with the ability to hire minibuses to connect individuals (with and without mobility issues), eliminate isolation and promote social inclusion. With sites covering the Black Country, Birmingham and Coventry, the division works hard to deliver transport services for community and voluntary organisations and also works with local education authorities to deliver school contracts and a variety of bus routes.

CT Training division delivers MIDAS, Health and Safety and many other aspects of transport and safety training relevant to organisations.

Helping you make a house a home
CT Transport supports individuals and families across the West Midlands, by providing access to affordable second-hand furniture.  They collect unwanted furniture items free of charge from your home, saving you from making a trip to the local recycling centre, encouraging reuse of items, and preventing items from going to landfill to help the environment.

Stores can be found in Birmingham, Sandwell (Tipton) and Wolverhampton and are stocked with items ranging from bric –a– brac to beds, sofas, wardrobes and a range of house hold items priced at rates that help individuals and families set up home.

For more information visit


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