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Fully Funded Free Level 3 Business Administration and Customer Service qualifications

Aone Training, a Shrewsbury based training provider which work with people all over the UK, are offering free courses to benefit Birmingham, Sandwell and Wolverhampton.

Aone Training have secured a pot of funding to support anyone aged 19-23 to give a fully funded accredited Level 3 qualification in business administration or customer services. This is to support local businesses to recover from the pandemic and also to support people to develop their skills and careers, to sustain long term employment and increase performance.

The funding is available for the next six weeks only, so nominations and enrolments need to be completed as soon as possible.

If you wish to take advantage of the training, please register your interest on the website and complete the attached nomination form.  Alternatively, you can email who will be happy to help.

Free Training for Volunteers

Volunteers working with young people are invited to join SCVO’s training event ‘Introduction to Youth Mentoring.’

The free, online course runs over two morning sessions on July 20/21 and covers the basics of professional mentoring. Any volunteers aged 16+ who are linked to a youth organisation can sign up to help get a better understanding of how to support and signpost young people.

Delivered by West Midlands Mentoring, we will cover key tenets of professional mentoring practice:

  • planning and preparation for change
  • conflict management and resolution
  • personal solutions (thoughts and beliefs)
  • safeguarding
  • ethical capture of information, the importance of accuracy, confidentiality etc

All attendees will receive a personal completion certificate. Early booking essential as places are limited, but if the Eventbrite bookings are full please join the waiting list to be considered for additional dates.

You can book directly here:

For more information please contact

Emerging From Covid Lockdown

The COVID-19 pandemic has presented organisations (across all sectors) with an unprecedented set of delivery challenges.

In this seminar, we will explore how mindsets may have changed with respect to some key factors in organising the delivery of services by the Voluntary and Community Sector in Sandwell as we emerge from lockdown.

We will explore the experiences being reported (that SCVO has collected during its support activities) and the advanced planning that would be helpful to address the following areas:

1. Finance and funding

e.g. challenges and opportunities for both funders and delivery organisations.

2. New Markets & Needs 

including: emergent needs – what might they be and how can they be approached/delivered in new ways?

3. The changed mindsets on working patterns and using staff resources to meet client needs:

including: working patterns and staff resources (to meet client needs) … what might these look like? What creative opportunities might be presented regarding staff work-life balance? What resilience capability might be needed in order to prepare for any pandemic re-occurrences?

This seminar is FREE to attend and you can book your ticket by visiting our EVENTBRITE page.

Training for front line staff on ‘The Impact of Covid on Household Budgets’

Following the success of the recent pilot training sessions delivered by Citizens Advice Sandwell & Walsall and Skills Rich, the partners are offering a further two free virtual sessions. The meetings are designed to help front line staff support families to tackle money worries through help with budgeting, at this difficult time.

The sessions is ideal for Advice and Support Workers and Volunteers, and looks at the impacts of Covid on a household budget – “a case study approach to Budgeting & Saving”.

Content will include links to wellbeing support and Healthy Sandwell as well as Better Off Sandwell & Resilient Residents websites. Delivery will consolidate the help and support around the borough with good practice on “managing your money”, which can be shared with the people you work with.

Only one sitting needs to be attended, on:
• Wednesday, 7th July 2021: 10 am to 12 pm, or
• Thursday, 8th July 2021: 10 am to 12 pm

Limited places available –10 people per sitting. Book your place as soon as you can by email to

Volunteers and the Law Seminar

Volunteers play an integral part within an organisation and are often the heartbeat that supports the development and delivery needed to make things happen. It is therefore important that organisations understand their legal obligations to protect themselves and their volunteers.

This seminar, delivered by Black Country legal firm Higgs & Sons in partnership with SCVO, will aim to provide voluntary sector leaders and managers with information, guidance and food for thought on some of the legalities of utilising volunteers within an organisations delivery model. The seminar it is open to any voluntary and community organisation active in Sandwell and Dudley.

The seminar will be held on Tuesday 15th June 2021, 10am via an online platform (Zoom or Teams). You will need to book your place on this free session via Eventbrite – click here. If you have any difficulty booking your place please email Libby Mahoney at

Topics covered will include:-

  • When is a volunteer not a volunteer (employment status of volunteers).
  • Use of volunteer agreements.
  • Obligations owed to volunteers (for health and safety).
  • Potential claims of volunteers.

There is a maximum of 30 places available for this virtual seminar. All places must be booked through Eventbrite by clicking here. Once you have registered to attend the seminar we will email you with joining instructions nearer the time of the seminar.

New Course for Budding Volunteer

Sandwell Adult and Family Learning Service (SAFL) is offering a brand new course for anyone considering stepping into volunteering.

The free course runs on Thursday afternoons for five weeks and there are no formal entry requirements.

The short course will support potential volunteers to:

  • Look at what options may be available by considering your personal circumstances, interests and future goals
  • Consider what skills you have to offer
  • Look at ways to achieve any new skills you may need
  • Research opportunities in the local area
  • Practice applying for volunteer vacancies
  • Plan your next steps

Full details of the course can be found here:
And for any general enquiries email

“Can we still hold our AGM online?” and other such matters – updated Charity Commission guidance

As we are all aware, the government introduced a national lockdown across England  in January 2021. (In Wales, the government introduced alert level 4 restrictions in December 2020.)

These restrictions mean if you can, you should hold trustee or member meetings online or by telephone (see the section below on how to do this). However, if you cannot do this, you can hold trustee or members’ meetings in person if this is necessary to provide voluntary or charitable services.

The Charity Commission has updated its Covid-19 guidance for the charity sector and some of the headlines are as follows:

AGMs and other meetings: postponing or cancelling meetings

With the current restrictions in place (under the government’s ‘roadmap’), trustees need to consider how and if they can hold meetings.

Trustees need to check if their charity’s governing document allows them to hold meetings online or by telephone. Where it does not, an alternative may be to amend it to allow meetings to be held in this way.

The Charity Commission does recognise that for some charities virtual meetings are not a viable solution, nor are socially distanced face-to-face meetings. In such instances trustees may consider they have no choice but to cancel or postpone their AGMs and other critical meetings.

If such a decision is considered necessary, trustees should follow any rules in their charity’s governing document that allow for postponement, adjournment or cancellation. If there are no such rules, but they decide that this is still the best course of action for their charity in the current circumstances, they should record the reasons for this decision to demonstrate good governance of their charity. This is particularly important if it is not possible to hold an AGM, which may make it difficult for the annual reports and accounts to be finalised.

Holding meetings online or by telephone

As outlined above, it may be difficult to hold face-to-face meetings in the current circumstances. Some charities have clauses in their governing documents that allow them to meet virtually or to use telephone facilities, so trustees are advised to check their governing document and see if they can make amendments themselves to facilitate changes as to how or when meetings are held.

Generally, if there is no such clause in the governing document and they decide to hold meetings over the phone or using digital solutions, the Charity Commission will understand. However, any such decision(s) should be recorded in order to demonstrate good charity governance. This is all the more important because the Corporate Insolvency and Governance Act 2020 provisions, which permitted charitable companies and CIOs to hold AGMs and other members’ meetings online regardless of their governing documents, ended on 30 March 2021.


If you are unsure of your own organisation’s position, why not get in contact with SCVO to see if we can help resolve your query/situation? Drop us a line to: or call 0121 525 1127.

Free Digital Marketing Training for 16 – 24 year olds

Do you need something to help kick-start your career?  Four Community Trust is a registered charity offering free training to young people, 16 to 24, around digital marketing, from 1st May – 31st July 2021. Four Community Trust can help build your confidence in the work place. Or imagine being paid to work with social media all day as a job!

If you already have a Level 2 in English and Maths these subjects will not be part of the training.  However, if you just missed out getting a level 2 in English and Maths and got a level 1 instead, there is have good news. These subjects will be implemented in the training to boost your skills.

The programme is broken down into 12 weeks and will not affect students’ GCSEs.

The training will be run from 4 Community Trust, 63A Crosswells Rd, Oldbury, B68 8HH.

Please call 0121 752 5969 if you have any questions or head to to sign up.

Tailored Coding Training Course to support the disadvantaged

Code Your Future is a coding school with a difference, giving disadvantaged adults the opportunity to change their lives. The registered charity teaches everything needed to build modern websites and help people find work in tech. To get an idea of the success rate, 70% of their first West Midlands class had an interview less than 10 days after completing the course.

Code Your Future, can:

• Teach HTML, CSS and JavaScript alongside valuable employability skills
• Provide laptops and funding towards internet access and childcare
• Teach part-time over 9 months so study can fit around work and family life.

No experience necessary. Coding is open to complete beginners aged 18+ including non-native English speakers.

The course is tailored to support disadvantaged groups such as refugees, asylum seekers, ex-offenders, single parents, those living below the poverty line, long term unemployed and others.

Anybody who wants to get started can sign up here. Alternatively, you can book onto a 30 minute info sessions on Zoom, where anybody interested can meet recent graduates, ask questions and find out what coding involves.

To secure a spot for your clients, any day, any time including evenings and weekends please contact Claire on 07306142223 or email

Further information

CAB ‘Managing your Money’ Training

Citizens Advice Sandwell & Walsall and Skills Rich are offering a free virtual training session designed to help frontline staff supporting families at this difficult time, to tackle their money worries through help with budgeting.

It’s designed for Advice and Support Workers, including Volunteers, and looks at the impacts of Covid on a household budget – “A week in the life of….”.

It will include links to wellbeing support and Healthy Sandwell as well as Better Off Sandwell & Resilient Residents websites. It will consolidate the help and support around the borough with good practises on “managing your money”, which can be shared with the people you work with.

Two sessions will take place: on Tuesday 20th April, 10.00 am -12.00 pm or Thursday 29th April, 10.00 am – 12.00 pm (you will only need to attend one session).

Limited places available – only 10 people per session, so please book your places as soon as you can by emailing Janet at


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