Digital start-up vHelp has launched a new app-based service that makes it quicker and cheaper to reimburse volunteers’ expenses.
vHelp Expenses allows volunteers to submit their expense claims through their mobile phones, and once approved by the charity, they receive payment directly to their bank accounts in around 24 hours.
As part of an introductory offer, vHelp is making the app available to charities for free for two months.
The app also allows volunteers to donate unwanted expenses payments back to the charity, allowing it to claim up to 25% extra in Gift Aid.
vHelp claims it costs charities as much as £18 in administration costs to process a single £6 expense claim. Using vHelp Expenses, the cost falls to less than £1.
Organisations sign up to the service and then invite their volunteers to download the vHelp app to their mobile phones.
The vHelp app can also be used to reimburse volunteers shopping on behalf of vulnerable residents during lockdown.